Itinerary Assistant Reviews

Itinerary Assistant Reviews

Published by on 2023-06-05

🏷️ About: YOUR ASSISTANT FOR ALL YOUR TRAVEL! The Assistant accompanies you on all your travel and saves you time by optimising your itineraries on public transport (train, RER, TER, Transilien, bus, metro on the RATP network). With the Assistant, find, set out and stay informed about all your travel.


       


Overall Customer Experience 😎


🙄💅🫥 Neutral
43.3%

😎👌🔥 Positive experience
38.6%

👿🤬😠 Negative experience
18.0%

~ from Justuseapp.com NLP analysis of 136 combined software reviews.



Read 22 Customer Service Reviews 👿🤬😡😠💢😤

4.3 out of 5

French Style

2022-05-24

When you go outside of France ill make sure to have signs and instructions in ancient Greek

Can't add ticket to Wallet!! Useless

2022-06-25

I can't add my ticket to my Wallet / Passbook app if I used my Grand Voyageur fidelity number to earn miles. What the heck is up with that? Please fix this bug!!!!

English??? Where?

2022-07-26

BS app. Don't bother

Why no TGV trains?

2022-08-27

Really not helpful not having TGVs in ItineraryAssistant

Do not use

2022-09-28

They force you to buy a ticket through oui, after cancelling all train from Paris due to a fire, there was no customer service to help make other arrangements at 9:00 at night. I had to book flights costing 600 euros at the last minute. Poor customer service

Garbage as usual

2022-10-29

Only in French as expected. Most people in the world do not speak French of course, including most of the tourists who come to visit.

I downloaded this app because of the strike

2022-11-30

Just like you and I breathe air, the French public workers strike.

When the app is working...

2022-12-31

When ItineraryAssistant is working... the staffis on strike.

Impossibly bad

2023-02-01

ItineraryAssistant and the website in general fail to do the most simple thing to the site visitor: see train times. Awful functionality. It shouldn’t be this difficult to see all the train times in a day. It feels to show train times for certain parts of the day no matter how do you change the search criteria. It’s exasperating. I wish I could give it less than a star.

No French to English translation

2023-03-05

App says English & French. But no instructions explaining how to convert from one language to the other....REALLY!!!

No French to English

2023-04-03

After an hour playing with ItineraryAssistant I cannot find out how to change the French to English. A serious waste of time.

Terrible app - Award for worst usability in App Store

2023-05-05

The interface of ItineraryAssistant is just plain terrible. Plus, you can't even look up the prices of tickets

Not working on iOS13, don't update

2023-06-05

(previous version was not fully working, so I updated, now it crashes at launch... can't show my card....
iOS 13.1.1, iPhone 7+)

Absolute Trash

2023-07-07

ItineraryAssistant is utterly useless. The developers managed to find every way to circumvent convenience and common sense, creating a completely unusable app. Thanks for nothing, jerks.

Working and useful

2023-08-07

There is a huge need to integrate the different services in one app. I get confused each time about where to change the tickets and where to retrieve them.

Language selection

2023-09-08

I am not sure what happened to the gentleman above, but ItineraryAssistant default language is english when your phone is in english, and the settings to change ItineraryAssistant from french to english are using nouns that are easily recognizable for an english person (same root).

Chargement Pass Navigo

2023-10-10

Pour la 1ère fois je viens de recharger monvieux Pass Navigo dont je ne m’étais pas servi depuis longtemps car je vis aux Usa. En 5mn j’ai chargé avec mon IPhone, mon pass pour ma semaine de visite à Paris ! Bravo !!!

Vip barwary

2023-11-10

Good

Very convenient

2023-12-12

Having everything in one place (ticket, discount cards, traffic info) makes ItineraryAssistant extremely useful

Mr

2024-01-12

Kobir

I downloaded this app because of the strike

2024-11-21

Just like you and I breathe air, the French public workers strike.

Vip barwary

2024-11-21

Good



Is Itinerary Assistant Safe? 🤗🙏


Yes. Itinerary Assistant is very safe to use. This is based on our NLP (Natural language processing) analysis of over 136 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.3/5 . Justuseapp Safety Score for Itinerary Assistant Is 68.2/100.


Is Itinerary Assistant Legit? 💯


Yes. Itinerary Assistant is a totally legit app. This conclusion was arrived at by running over 136 Itinerary Assistant User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Itinerary Assistant Is 100/100..


Is Itinerary Assistant not working? 🚨


Itinerary Assistant works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Itinerary Assistant? Post a Review




Features

The Assistant accompanies you on all your travel and saves you time by optimising your itineraries on public transport (train, RER, TER, Transilien, bus, metro on the RATP network).

You can save your preferences and recurring itineraries directly on the homepage: home, work, frequent destinations… to save even more time.

The itineraries are optimised to save you time, plan your itinerary and avoid delays.

Go to "Help and Contact", read the FAQs or contact an advisor via the contact form.

With the Assistant, find, set out and stay informed about all your travel.

  Customer Service/Support
Developer:
SNCF