Contact Itinerary Assistant Support
Published by SNCF on 2023-06-05 About: YOUR ASSISTANT FOR ALL YOUR TRAVEL!
The Assistant accompanies you on all
your travel and saves you time by optimising your itineraries on public
transport (train, RER, TER, Transilien, bus, metro on the RATP network).
With the Assistant, find, set out and stay informed about all your travel.
How to Contact Itinerary Assistant Customer Service/Support
Listed below are our top recommendations on how to get in contact with Itinerary Assistant. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Itinerary Assistant. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
54.55% Contact Match
Developer: SNCF
E-Mail: [email protected]
Website: Visit Itinerary Assistant Website
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Reported Issues: 3 Comments
By #Alex1234
Impossibly bad
The app and the website in general fail to do the most simple thing to the site visitor: see train times. Awful functionality. It shouldn’t be this difficult to see all the train times in a day. It feels to show train times for certain parts of the day no matter how do you change the search criteria. It’s exasperating. I wish I could give it less than a star.
By rickitude
Do not use
They force you to buy a ticket through oui, after cancelling all train from Paris due to a fire, there was no customer service to help make other arrangements at 9:00 at night. I had to book flights costing 600 euros at the last minute. Poor customer service
By TranceFanSOF
Garbage as usual
Only in French as expected. Most people in the world do not speak French of course, including most of the tourists who come to visit.
Have a Problem with Itinerary Assistant? Report Issue
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Why should I report an Issue with Itinerary Assistant?
- Pulling issues faced by users like you is a good way to draw attention of Itinerary Assistant to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Itinerary Assistant customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Itinerary Assistant.
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