visor app not working? crashes or has problems?

visor Status

Last Updated on 2019-06-07 by Sebastian Marr

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7 User reports:
App has problems

User reports 7

⚠️ Most reported problems ⚠️

Crashes

42.9%

28.6%

Connection

14.3%

Not working

14.3%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with visor - magnifier? Report Issue

Common visor Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot visor app on iOS and Android devices. Solve all visor app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

visor iPhone Issues and Solutions

visor iOS app crashes, not working, errors
visor iOS app network issues
visor on iOS has black/white screen

visor Android App Issues and Solutions

visor has errors/crashing/not working
visor server network connectivity issues
visor has black screen

visor iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever visor app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix visor app crashes or not working on Iphone (iOS):

Close and restart the visor app on iPhone
Update visor app to the Latest Version for iOS
Uninstall and reinstall visor iPhone app
Update your iPhone to the latest iOS version

Fix visor on iPhone unable to connect to server/internet connection issues::

To resolve visor network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix visor black/white screen (blank screen) on iPhone:

Follow the visor iOS app troubleshooting guide Here →

visor Android App Issues and Solutions

Fix visor not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent visor app issues:

Force Stop the visor App
1. On android, goto "Settings" » click visor app. » click "Force Stop".

Update visor to the latest version on PlayStore

Clear visor App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "visor app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch visor.

Fix visor unable to contact server/ visor internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click visor » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got visor » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch visor on android.

Solve visor black/white screens issue on Android:

Follow the visor android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sebastian Marr, developers of visor.

About this app

The 3 large, different colored buttons helps you to get quick access to all functions for easy handling. ‣ Tested by people with visual impairments and we are always grateful to hear your feedback too. this app uses the built in camera of your iPhone, iPad or iPod touch. this app - magnifier app for iPhone, iPad and iPod touch is a mobile magnifying glass and reading aid for people with low vision. Enlarge difficult to read text by 4 magnification levels and change contrast to 5 different viewing modes. Optionally, turn on the LED flash of your device to help you see better in low-light conditions. Swiping up the yellow plus button reveals screenshot mode. Please keep a minimum of 5cm to the object you like to magnify. Otherwise, the camera can not focus the object.