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by Phillips.Dylan

If I could, I would stop myself from ever downloading this scam. There are so many sites to buy cheap clothes from China without having to go through the hassle of an agent. Also, you’ll spend about 2x your item cost in shipping on here. So for a $10 pair of jeans you’ll spend anywhere from $30-$50 in shipping. Plus, they don’t quote shipping so it might be more or it might be less. But if it’s less you don’t get a refund. Only credits. You have absolutely ZERO buyer’s protection. Just had a seller send me the wrong color item and a different seller send me the wrong size. Now I’m just stuck having paid $50 for 2 tshirts that I didn’t choose. Overall, this is BY FAR the worst way to buy anything I have ever experienced. I would rather make a craigslist ad asking people to rob me than use this app. At least that way, I could get robbed on my own terms.

by Lynn Hong

You can easily be told that they can’t give you the sales or coupons on taobao by all kinds of excuse. Sales and coupons that taobao’s system will automatically give you if you try it yourself taobao. That means even you paid more through their system, and their buyer put the order in a lower price through taobao, not only will they not telling you, they find excuse to tell you you won’t get the money until you try it yourself on taobao, and show them the screen shot. I try to report it to the complain department, and was only told that they have done this and that, and that I should leave them a extra message with my order to help them work better.🤷🏼‍♀️ I have shopped here for several times, and have experienced the terrible customer service, I’m sure this will be my last time working with them.

by Kar Lai

I had the bad taste with this app at the beginning, I thought it may be I didn’t use it properly. I gave it a second try, it really pisses me off. If they cannot ship the items to the U.S., they should warm us at the beginning before we made the purchase. I paid and all items had been shipped to their warehouse then I couldn’t add to the chart to process my shipment. So I contacted their customer service, they told me those items couldn’t be shipped, but I was being charged already. Ok fine, I got one simple item to ship to U.S. then, who knows, the shipment is way more expensive than the item itself and even more expensive than shipping from China directly. Contacted them, I was told that I couldn’t get my refund. OMG, I cannot believe that, it’s a FRAUDULENT app ever. I will definitely tell all the people around me how bad this app could be. Avoid them!