Contact My Orange Egypt Support
Company Name: Orange Egypt
About: My Orange Egypt and Orange Cash: Your Ultimate Orange Companion
Both My Orange
Egypt and Orange Cash offer a range of essential services, making it easier for
you to manage your Orange account and enjoy seamless digital interactions.
Key
services include:
• Account Management: Easily manage your Orange account,
check balances, and view usage.
My Orange Egypt Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Orange Egypt
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit My Orange Egypt Website
Privacy Policy: https://www.orange.eg/en/privacy
Developer: Orange Egypt
Can I trust My Orange Egypt app?
Protect your data and wallet. We investigate the developer's website (Orange.eg), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
App is Buggy & Functions don’t Work
by JKimRX
From the very moment I open the app, there is a risk of crashing. A blank message pop ups. Two options are given- continue or cancel. Makes sense that when I select “continue”, the app crashes. I must select ‘cancel’ and the popup message disappears. Why is this even an issue?? Do devs not open the app themselves?
There are many features and functions in the app, but none as essential as data usage. The problem is that If I want to view my data usage/remaining, the app crashes. The app is literally useless if it can’t tell me my usage info.
When I renewed my plan, I got an error message. So I tried again. Got an error message once more. Then I realized I had renewed my plan TWICE, without any confirmation other than the initial error message. Now I have double my monthly data usage, and only 1month to use it all.
Yes, I can carry over the data, which leads me to second issue— the carry over data doesn’t even display. It only shows my renewed plan.
disappointing and frustrating experience all around.
Customer service
by MarwaApril
The worst customer services in the whole world not only in Egypt plus u are thieves, u promised the 900 pounds voucher so we upgraded to higher subscriptions then by the time it was due, u cancelled it without a word of apology or any compensation. The customer service at ur shop insults us literally and when i file a complaint through the phone u tell me u will get an answer in 48 hours and then nothing. When this company was Mobinil they absolutely topped u. Sham on u a bunch of losers! I'm leaving this network immediately after being with u since 1998. Period
I really dislike the app, and the website.
by Rioamg
First of all it never loads, and in the rare occasion it loads it just kicks me out of the app. and that happened on two different phones, and laptop. Plus, non of my cards gets approved with the message “the card is declined” and when I contact my bank they say the transaction didnt even reach them to decline it. Your front end is trash, and the backend seems to also be trash.
Have a Problem with My Orange Egypt? Report Issue
Why should I report an Issue with My Orange Egypt?
- Pulling issues faced by users like you is a good way to draw attention of My Orange Egypt to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a My Orange Egypt customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My Orange Egypt.
