Skip the Line® and earn free food with the Kneaders Bakery & Cafe App. Simply
download the app, register your credit/debit card(s), and begin earning points
on every purchase. Redeem your rewards on gourmet salads, handcrafted
sandwiches, decadent pastries, and more. FEATURES Order Anywh...
Garbage - credit card gets charged, but order doesn’t go to store
First time using the app and I was impressed with the ease of use until we went to the store to pick up the order and they told us the order didn’t come through. The email confirmation of the order took 20-25 minutes to arrive also, so all we had to confirm the order was a screenshot of the basic view of the order from the app. This didn’t have the “add this but don’t add that” parts of the order on it. The store tried to wing it, but obviously got all that part wrong, then they tried to make the person that came to pick up the order pay for it again, despite the fact that I had paid for it through the app (no fault of theirs, they didn’t receive the notification of payment either). Because of this, the app is useless until they sort out the problems with transmission of the order/payment.
Don’t waste your time with this app.
I ordered some yummy pastries on the mobile app. My order went through and I drove 30 minutes to pick up my order only to find out they were sold out of what I ordered. I had chosen the ASAP order, knowing I’d have a bit of a drive. No phone call to let me know they were out, there was plenty of time. Until they get a mobile app that lets you know if they have the product or not don’t waste your time. It has you leave your phone number for a reason. I still have not been reimbursed for my order and the online ticket said it was complete. Save yourself some time and money. Go somewhere else.
No customer service skills.
I order from Kneaders a lot. They are usually prompt & friendly . But this location Not so much. I placed a mobile order to be ready at 8.45am I arrived at 8:50am. I Pulled up to the drive-up window & let them know I placed a mobile order. I gave my name on the order as I always do. The girl then proceeded to ask me what I ordered. So I had to pull it back up on my phone & read off my order to her. Then once I finally got my order I noticed they forgot the kids sugar cookie & the mint brownie. The girl at the window acted like I was putting her out of her way to just do her job.
I have always loved Kneaders and the quality of their food. I absolutely love that they have an app to order from now, I order often, and that they offer delivery now too. However, lately, our orders are always wrong, something is missing, and does not match what I was charged for such as extra ingredients or dressings. You’re better off just heading straight to the store if you need a Kneaders fix. Otherwise, check everything thoroughly before you leave, especially tour receipt.
No frequent diner or gift card support
I downloaded this app with hopes to be able to store a gift card I received so I wouldn’t have to remember to actually carry the card. After reading the reviews I wasn’t optimistic. Sure enough, no way to store a gift card or link to frequent diner card. This app is a joke! Other apps not only offer both of these services, but also have the option to add gift cards to the Apple wallet (such as chick-fil-a or Starbucks). Don’t waste your time with this one. Deleted it 5 mins after I downloaded it. Not a good way to reward loyal customers.
Twin Falls Location is Great!
This is the first Kneaders I have been to but every time, the food has been amazing and the staff very kind. I just wish they were open on Sundays for Sunday brunch. The app is easy to use and convenient. Prices are fair but not cheap. Ingredients are fresh and I recommend their French dip!
West Jordan Location
I frequent the West Jordan location often and I am always impressed with their kind staff. Erica and her team do a wonderful job at completing your order correctly, fast, and with a smile! It keeps me coming back 3-5 times a week for business and personal orders!
Need to link to Kneaders Frequent Diner card.
Finally delivery. Great food now being delivered. Great progress! App lets you order exactly what you want the way you like it.
Love this app- so easy to use. I could order my salad exactly the way l like . My kids ordered their sandwiches they way they wanted. This app gives you an amazing flexibility and choices are well categorized.
Nice but what about my frequent diner number?
With as much work that obviously went into this app, I’m very surprised that there was no option to enter my frequent diner number. Very lame.
Can’t find the restaurant
The app was very easy to use. I ordered my food, got the email and used the direction in the app to go get my food. The address in the app took me to a bakery that is a COMPETITOR of Kneaders!!!!! I got out of the Kneaders app and looked on google for a different address. The address was the same one provided in the Kneaders app. I called the location and the phone rang for about 10 mins then I hung up. I drove around the area for about 10 mins and final when into their competitor (Great Harvest) and ordered my food. It seem like providing an accurate address to potential customers would be a top priority for a restaurant. Guess not.....
Used the app. My husband went to get the order. Was told it would be ready at 1:00. 20 minutes later he is still sitting there and the customer that came in after him got her order and is gone. This is ridiculous!!! I want so bad to keep going to Kneaders but it’s just not worth the hassle. Very upsetting.
Love the app. Makes it easy to place order and pay ahead no waiting in line.
I love being able to order ehile working and go pick it up without waiting in line!
Does not Store info therefore, not convenient for in the go ordering
Every time I order with the app it won’t save my card info. I have to enter it each time. Huge time killer when I want a quick order and turn around.
Yes. Kneaders Bakery Ordering is very safe to use. This is based on our NLP (Natural language processing) analysis of over 11,161 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Kneaders Bakery Ordering Is 43.0/100.
Yes. Kneaders Bakery Ordering is a totally legit app. This conclusion was arrived at by running over 11,161 Kneaders Bakery Ordering User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Kneaders Bakery Ordering Is 43.0/100.
Kneaders Bakery Ordering works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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