Contact Stryd Support

by EterFloyd

I have several problems with the last updated version and the Apple Watch. The interval countdown on the workouts usually freeze and have to change screens back and forth to get working again!!. This is a serious issue when you are monitoring your time! Also, the feature list mentions new audio cues to know if you are in the power zone or below/above and when the interval ends but that doesn’t work. I have to watch every time to get that information. Please fix these issues since is almost unusable for me and have to use other third party apps.

by Xetnauq

There are some major issues with the Stryd Apple Watch app.

The whole point of Stryd is running with power as a guide, but without any audio prompts, it is very difficult to figure out what the Watch app is telling you.

But much worse, the app isn’t designed well to run as an Apple Watch app. If it goes into the background, even for a few seconds, it stops functioning. So that means you adjust or change anything else on the watch, switch your playlist or whatever, the app actually LOSES TIME and the time of your run is now wrong. I was wondering when I started Stryd THEN started ismoothrun and then switched to put Stryd in the foreground, and then stopped Stryd last, why the Stryd run log was minutes shorter in duration! Now I know.

And the Stryd app itself is not an uber-running app like ismoothrun is. It doesn’t do much with alerts or heart rate or nutrition or anything other than power.

The metrics are very nice. But please. Make stryd work when it runs in the background and give it audio cues!

by IBrotha

Everything worked well, until the pod was lost for a second time during a cross country meet. The first time, we were able to track it down with the connection to the phone, not so lucky the second time. We haven’t decided if we should get a new pod and risk losing another one. The engineer in me believe I can design another way to keep it secured. I’ll see if we decide to get another one.