WHOOP app not working? crashes or has problems?

WHOOP Status

Last Updated on 2026-05-20 by WHOOP

I have a problem with WHOOP

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3 User reports:
App has problems

User reports 3

3 Problems reported in the last 24 hours

Most reported problems

Connection

60.0%

Something else

40.0%

Summary of WHOOP Problems 🔥

- Occasional hardware issues

- App updates can cause parts of the app to break

- Period cycle tracking is unintuitive

- Limited ability to create custom categories for tracking impact of specific activities, food, supplements, etc.

- Forgetting to end workouts can be an issue

- Strap frequently loses connection with the app and requires cycling power on phone to reconnect

📋 2 Reported Issues:

John Whittaker 2023-03-10

App send notifications like it's still working. But when opening the app the screen stays on whoop. Updated phone, reinstalled the app. Log in screen worked butnl right back to no loading.

Jay Wiwchar 2022-03-20

Every time i start up my whoop app it crashes. Have removed and reinstalled app and powered down/restarted phone, still same problem.

Showing 1-2 of 2 reported issues:

Have a Problem with WHOOP? Report Issue

Common WHOOP Problems & Solutions. Troubleshooting Guide

Table of Contents:

WHOOP iPhone Issues and Solutions

WHOOP iOS app crashes, not working, errors
WHOOP iOS app network issues
WHOOP on iOS has black/white screen

WHOOP Android App Issues and Solutions

WHOOP has errors/crashing/not working
WHOOP server network connectivity issues
WHOOP has black screen

⚠️ Troubleshoot | Fix Now in One Click

WHOOP iPhone Issues and Solutions

How to fix WHOOP app crashes or not working on Iphone (iOS):

Close and restart the WHOOP app on iPhone
Update WHOOP app to the Latest Version for iOS
Uninstall and reinstall WHOOP iPhone app
Update your iPhone to the latest iOS version

Fix WHOOP on iPhone unable to connect to server/internet connection issues::

To resolve WHOOP network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

WHOOP Android App Issues and Solutions

Fix WHOOP not working on Android, crashes, errors or is unresponsive:

Force Stop the WHOOP App
1. On android, goto Settings » WHOOP » click [Force Stop]

Update WHOOP to the latest version on PlayStore

Clear WHOOP App Cache and Data:
1. On android, goto Settings » Apps » WHOOP » Storage » click [Clear Data] option. This clears both data and cache.
2. restart WHOOP.

Fix WHOOP unable to contact server/ WHOOP internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click WHOOP » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto WHOOP » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch WHOOP

Contact Support

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit WHOOP Website

Privacy Policy: http://whoop.com/privacy/

Developer: WHOOP

‼️ Outages Happening Right Now

Nov 09, 2025, 07:17 PM
a AndroidOS user from Vienna, Austria reported problems with WHOOP : Connection
Oct 29, 2025, 11:06 AM
a Windows user from Nuremberg, Germany reported problems with WHOOP : Connection
Oct 13, 2025, 06:55 PM
a AndroidOS user from Pittsburgh, United States reported problems with WHOOP : Connection
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