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Company Name:

About: Guitar Tricks provides Online Guitar Education, Online Guitar Lessons, and Multimedia Guitar Lessons
services.

Headquarters: San Francisco, California, United States.



Guitar Lessons Customer Service 👿🤬😡😠💢😤

Guitar Lessons - Guitar Tricks Contact Information

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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Contact e-Mail: [email protected]


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E-Mail: [email protected]

Website: 🌍 Visit Guitar Lessons Website

Privacy Policy: https://www.guitartricks.com/privacy.php?header=no

Developer: Guitar Tricks


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Read 3 Customer Service Reviews 😭😔💔

4.5 out of 5

Learning song section can be very frustrating to use

2022-05-07

by 2 Many Guitars

Some instructors spend too much time talking about theory and other things mixed right in with the middle of the song instruction, irrelevant to actually learning the song, and then fly way to rapidly though the chords, progressions and riffs, making learning difficult and multiple rewinds and replays necessary. (Example; Behind Blue Eyes by Mark Olesky. )

There is no way to mark or loop song sub-sections, so it is hunt and guess tryin to find the section you want to repeat without wasting time listening to the irrelevant taking and or parts you already know again and again . The theory may be interesting , but should come in separate sections, NOT in the middle of trying to learn to play a part of the song. Songs should be broken down into smaller sections for learning , or have ability to mark and loop sub-sections so you can repeat as needed.

On the plus side, transcriptions and techniques are generally good, except for songs with multiple guitars in the original . “Just play guitar 1” is a cop out. There are usually very good ways of combining multiple parts for solo.

Good program, annoying membership cancellation

2022-05-14

by Taredrunner

I watched a bunch of the videos and found the program to be very helpful but found it not to be worth the cost for me.

What I found frustrating was first the free trial sign up. I like apps that allow a sign up through the apple store because cancellation is simple as subscriptions can all be found in one place. Guitar tricks doesn’t allow that. Maybe they have their reasons but when i eventually went to cancel on their website they made it difficult. When you go to cancel, you need to select 1 of 4 options of why you want to cancel but only one option actually leads you to cancellation. Then you still have to read the small print (not in the pull down menu) that says “there’s nothing you can do”.

These steps to make a cancellation are a bad practice. Clearly if someone is truly cancelling they probably don’t care about your final opinion so they make it this difficult to try and keep you signed up.

Great content but poor app

2022-05-21

by Smart Herez

It’s a shame this app with excellent content is almost unusable. The app’s buttons (back button etc) when in a lesson frequently become unresponsive . The video control buttons disappear randomly. And there is no way to play the videos in landscape mode, which is basic stuff! I am using iPhone 6 with latest iOS. All in all the app quality does grave injustice to the awesome content. At the minimum, the unresponsive buttons, disappearing video controls (pause, forward/rewind, no skip back 10 seconds!) and lack of landscape mode video must be fixed on priority. Eventually the app must rewritten by some quality/experienced app developers and experts in mobile app user interface/experience . The great content in the app deserves better software for presenting it! Had it not been for the awesome content, I would have given it 1 star.


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