Contact Hello Piano Support
Company Name: Gismart Edutainment
About: Hello Piano is the easiest way to learn playing keys like a pro. Your personal
piano tutor for free.
Hello Piano Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Gismart Edutainment
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Piano Academy Website
Privacy Policy: https://www.yokee.tv/privacy/
Developer: Yokee™
Privacy & Terms:
https://gismart.com/privacy-policy/
Can I trust Hello Piano app?
Protect your data and wallet. We investigate the developer's website (Gismart.com), verify they're legit, and uncover hidden scams or complaints.
12 Most reported problems 😔💔
I cancelled mh free trial on the same I received it and it showed subscriprion cancelled . You stilm went ahead and took off the subscription. Please refund all charges to my account asap or face legal charges.
If you are : HELLO. PIANO.APP, I want a refund. SYNCRONY bank has been made aware of your scam .
I still don't have the application. On January 28th I paid twice 39.98. I don't understand why, and how to use this program. thank you, dina rand Please advise me about the payments, and the program
Once you sign up for a subscription to “try” it out, it keeps charging you and you cannot cancel. No contact info either. Straight up fraud.
Please cancel and refund all charges to my account. I can't even figure out how to find my account, have never used it.
I canceled my free trial and it shows I’m not subscribed and yet was still charged $39.99. No customer support to get a refund which means reporting you to the BBB for fraud. I’ve already emailed for a refund once. Make it happen and cancel my subscription. I will report either way to make sure there aren’t other victims.
Please cancel my subscribtion and do not take any more payments.
I thought my account with Hello Piano was cancelled. And today I received a notice that a payment was being deducted from my bank account. I have tried to locate Hello Piano on the web, but it is nowhere to be found. How do I get in touch with them to make sure my account with them was canceled??
I do not wish to continue with the subscription please do not charge my account did not even use the app
Nope.
by Subr1na
Can’t even get to a single menu screen to see what the app offers without signing up for a subscription billed automatically after 7 days. So what if there’s a “free” trial? You’re still forcing people to subscribe, even if they can cancel it later. Want me to try out your game? Make it free for 7 days, then make it a subscription-only service I have to pay to continue. If your app is good, I won’t mind putting up $8/month to keep it. If it’s bad, I shouldn’t have to remember to cancel it so I’m not charged for my FREE trial.
Don’t advertise it as having In-App Purchases but omit the fact that you can’t even try it without signing up for a subscription. The fact that you can cancel it doesn’t change the fact that you force people to say “yes” to a subscription, straight outta the gate.
I was really excited to try it
by Just A Random Nerd
It looks really fun, and I was really looking forward to trying it out, but I cant get in without subscribing to the free trial. I don't have a credit or debit card, and I wont be able to get one of either for a few years. It would really help if you could make it so people could get in without the free trial. It would let people around my age use the app, and if they do like it they can buy the subscription and/or get the trial once they actually have a card. With the forced trial you’re missing out on possible future subscribers. Thank you for reading this if you ever do, and I hope you fix this for other people in the future. I hope you have an amazing day!
Don’t think it has some free features
by Melih.dumm
If you see “Free with in app purchase” for an app that means there are some free features you can see and explore, if you like it, you subscribe to that app.
But when you download this app, all you see is “subscribe or free trial for a week”. You try to find a “skip” button but there is none. So you have only one week to decide! Basically you download an advertisement from the app store (a 125mb one).
This is the worst marketing strategy for an app. If you can’t find time to use the app in one week you either cancel or buy the subscription.
I want to ask a question to developer, for a “skill improvement” app, is a week anough to evaluate it? How do i know if it works or not? Do you expect all the users use it regularly for a week?
If you want to sell 500% more of this app make it free with pro features. On the brightside this app sets a record for me, it became the app that was erased in a shortest time after i downloaded from the app store. It lived on my home screen for a mere 10 seconds.
Have a Problem with Hello Piano: Learn Pro Lessons? Report Issue
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- If you are a Hello Piano: Learn Pro Lessons customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Hello Piano: Learn Pro Lessons.
