RTS Kids app not working? crashes or has problems?

RTS Kids Status

Last Updated on 2023-06-12 by RTS Radio Television Suisse, Succursale de la SSR

I have a problem with RTS Kids

Are you having issues? Select the issue you are having below and provide feedback to RTS Kids.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with RTS Kids? Report Issue

Common RTS Kids Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RTS Kids app on iOS and Android devices. Solve all RTS Kids app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

RTS Kids iPhone Issues and Solutions

RTS Kids iOS app crashes, not working, errors
RTS Kids iOS app network issues
RTS Kids on iOS has black/white screen

RTS Kids Android App Issues and Solutions

RTS Kids has errors/crashing/not working
RTS Kids server network connectivity issues
RTS Kids has black screen

RTS Kids iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever RTS Kids app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix RTS Kids app crashes or not working on Iphone (iOS):

Close and restart the RTS Kids app on iPhone
Update RTS Kids app to the Latest Version for iOS
Uninstall and reinstall RTS Kids iPhone app
Update your iPhone to the latest iOS version

Fix RTS Kids on iPhone unable to connect to server/internet connection issues::

To resolve RTS Kids network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix RTS Kids black/white screen (blank screen) on iPhone:

Follow the RTS Kids iOS app troubleshooting guide Here →

RTS Kids Android App Issues and Solutions

Fix RTS Kids not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent RTS Kids app issues:

Force Stop the RTS Kids App
1. On android, goto "Settings" » click RTS Kids app. » click "Force Stop".

Update RTS Kids to the latest version on PlayStore

Clear RTS Kids App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "RTS Kids app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch RTS Kids.

Fix RTS Kids unable to contact server/ RTS Kids internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click RTS Kids » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got RTS Kids » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch RTS Kids on android.

Solve RTS Kids black/white screens issue on Android:

Follow the RTS Kids android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at RTS Radio Television Suisse, Succursale de la SSR, developers of RTS Kids.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit RTSKids Website

Privacy Policy: https://www.rts.ch/entreprise/a-propos/8994006-charte-de-confidentialite.html

Developer: RTS Radio Télévision Suisse

50% Contact Match

Developer: Google LLC

E-Mail: [email protected]

Website: 🌍 Visit YouTube Kids Website

About this app

Regardez gratuitement tous les dessins animés et les émissions pour les enfants de la RTS. Le plus grand choix de programmes de qualité gratuits pour les enfants. Chaque semaine, plus de 100 nouveaux épisodes en intégralité, pour les 3-6 ans, pour les 8-12 ou encore toute la famille.