PagePlayer app not working? crashes or has problems?

PagePlayer Status

Last Updated on 2023-06-26 by Cornelsen Verlag GmbH

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Common PagePlayer Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PagePlayer app on iOS and Android devices. Solve all PagePlayer app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PagePlayer iPhone Issues and Solutions

PagePlayer iOS app crashes, not working, errors
PagePlayer iOS app network issues
PagePlayer on iOS has black/white screen

PagePlayer Android App Issues and Solutions

PagePlayer has errors/crashing/not working
PagePlayer server network connectivity issues
PagePlayer has black screen

PagePlayer iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PagePlayer app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PagePlayer app crashes or not working on Iphone (iOS):

Close and restart the PagePlayer app on iPhone
Update PagePlayer app to the Latest Version for iOS
Uninstall and reinstall PagePlayer iPhone app
Update your iPhone to the latest iOS version

Fix PagePlayer on iPhone unable to connect to server/internet connection issues::

To resolve PagePlayer network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PagePlayer black/white screen (blank screen) on iPhone:

Follow the PagePlayer iOS app troubleshooting guide Here →

PagePlayer Android App Issues and Solutions

Fix PagePlayer not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PagePlayer app issues:

Force Stop the PagePlayer App
1. On android, goto "Settings" » click PagePlayer app. » click "Force Stop".

Update PagePlayer to the latest version on PlayStore

Clear PagePlayer App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PagePlayer app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PagePlayer.

Fix PagePlayer unable to contact server/ PagePlayer internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PagePlayer » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PagePlayer » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PagePlayer on android.

Solve PagePlayer black/white screens issue on Android:

Follow the PagePlayer android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cornelsen Verlag GmbH, developers of PagePlayer.

About this app

Mit der this app-App können Sie ergänzende Materialien zu Ihrem Cornelsen Lehrwerk auf Ihr Smartphone oder Tablet laden und haben die Inhalte damit immer offline griffbereit – jederzeit und überall! Laden Sie die Begleitmedien zu einem, mehreren oder gleich allen Kapiteln herunter – dann haben Sie sie sofort jederzeit offline parat. Laden Sie die kostenlose Cornelsen this app-App herunter. Öffnen Sie die App und wählen Sie dort Ihr Lehrwerk aus. In nur drei Schritten ist alles installiert und kann später jederzeit auch ohne Internet-Verbindung abgerufen werden. Die this app-App ist für ausgewählte Lehrwerke der Erwachsenenbildung und Beruflichen Bildung erhältlich. Die Liste der Lehrwerke sowie weitere Informationen finden Sie auf app. Wir wünschen viel Freude mit der Cornelsen this app-App!