Retail Benefits app not working? crashes or has problems?

Retail Benefits Status

Last Updated on 2019-08-03 by Retail Benefits, Inc.

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Common Retail Benefits Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Retail Benefits app on iOS and Android devices. Solve all Retail Benefits app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Retail Benefits iPhone Issues and Solutions

Retail Benefits iOS app crashes, not working, errors
Retail Benefits iOS app network issues
Retail Benefits on iOS has black/white screen

Retail Benefits Android App Issues and Solutions

Retail Benefits has errors/crashing/not working
Retail Benefits server network connectivity issues
Retail Benefits has black screen

Retail Benefits iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Retail Benefits app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Retail Benefits app crashes or not working on Iphone (iOS):

Close and restart the Retail Benefits app on iPhone
Update Retail Benefits app to the Latest Version for iOS
Uninstall and reinstall Retail Benefits iPhone app
Update your iPhone to the latest iOS version

Fix Retail Benefits on iPhone unable to connect to server/internet connection issues::

To resolve Retail Benefits network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Retail Benefits black/white screen (blank screen) on iPhone:

Follow the Retail Benefits iOS app troubleshooting guide Here →

Retail Benefits Android App Issues and Solutions

Fix Retail Benefits not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Retail Benefits app issues:

Force Stop the Retail Benefits App
1. On android, goto "Settings" » click Retail Benefits app. » click "Force Stop".

Update Retail Benefits to the latest version on PlayStore

Clear Retail Benefits App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Retail Benefits app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Retail Benefits.

Fix Retail Benefits unable to contact server/ Retail Benefits internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Retail Benefits » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Retail Benefits » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Retail Benefits on android.

Solve Retail Benefits black/white screens issue on Android:

Follow the Retail Benefits android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Retail Benefits, Inc., developers of Retail Benefits.

About this app

The Retail Benefits Shopping Assistant is the easiest way to earn rewards on your phone. The Shopping Assistant works with thousands of stores including Sephora, Kohl's, Home Depot, Living Social, Jos. It's the smartest way to earn rewards on your next trip, deals in your city, or on things you buy every day. And it's all Free! Get notified when you earn, on special offers at your favorite stores, and on hot coupons. Plus get online coupons for free shipping, holiday sales, and special offers that we pick just for you. Earn up to 30% on purchases you make at thousands of stores. See your Pending rewards, History, and see when you'll receive your next payment. Copy coupon codes and paste them at checkout with the click of a button. Check your rewards on the go! Share RetailBenefits with your friends and family. A Bank, Groupon, and Walmart. Continued use of GPS running in the background can dramatically decrease battery life.