Contact MyUnum for Members

Contact MyUnum Support


Company Name:

About: The MyUnum for Members mobile app walks you through the claim or leave process.
Enjoy 24/7 access to your personalized benefits dashboard, opt to receive faster
approved payments with direct deposit, and check the status of existing claim or
leave submissions anytime, anywhere.



MyUnum Customer Service 💢

Hard-to-find customer service info can be a red flag. Is MyUnum Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Unum Group



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MyUnum Website

Privacy Policy: https://www.unum.com/Privacy/General-privacy-notice

Developer: Unum Group Main





Can I trust MyUnum app?

Protect your data and wallet. We investigate the developer's website (Unum.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.8 out of 5

Horrible company

2025-12-16

by Wiggenwell

UNUM is either predatory or negligent. This company has me jumping through hoops trying to get a straight answer to anything. It’s impossible to talk to a real person, so you have to hope you don’t miss a call. No callback, the phone number robot tells you to go to the website, no contact form - no way to communicate. They don’t respond to emails. Their claim forms are poorly designed so inevitably you put something in wrong. It’s impossible to make any progress on a claim.

My condolences to anyone trapped in working with them - I hope you can pay your bills without them during a medical leave, because you’re not getting the service you pay for.

ABSOLUTE TRASH

2025-12-17

by IrishMc75

Unum!! You should be absolutely ashamed!! You are a multi billion dollar company multiple multi billion dollar companies rely on you to do a service for their employees and you get paid for that service and you can’t even get your app right for some people, this is life and death do better. I don’t know how many times I’ve had to reopen and restart this app or take the app off my phone and put the app back on at your request because your app is frozen. It won’t do anything it’s not showing documents, etc. get it together.!!!!

Not worth any stars

2025-12-18

by Callin’it

Terrible app. Is this a legit company? If I open any letters to check it goes straight to tech difficulties & locks me out. Updating absences doesn’t move a dial so no ability to record. And the company’s customer support is so far around the world I cannot translate the phone conversation to update information or receive information. This has been a horrible experience through & through. Terrible app, terrible communication & service & is not a benefit at all. Total waste of time, effort & money to do business with this company.




Have a Problem with MyUnum for Members? Report Issue




Why should I report an Issue with MyUnum for Members?

  1. Pulling issues faced by users like you is a good way to draw attention of MyUnum for Members to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MyUnum for Members customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyUnum for Members.


Alternatives