Contact CarolinaGO

Contact CarolinaGO Support


Company Name:

About: The iOS app of the University of North Carolina at Chapel Hill. CarolinaGO is a
student-initiated project designed to improve the mobile space of all students,
faculty, and staff at the University of North Carolina at Chapel Hill.


 
  2025-02-11

CarolinaGO Customer Service πŸ’’

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: mobilesupport@instructure.com

Website: 🌍 Visit Canvas Student Website

Privacy Policy: https://www.instructure.com/policies/privacy/

Developer: Instructure








3 Most reported problems πŸ˜”πŸ’”

3.3 out of 5

Good but

2025-03-26

by Chapelhillgrad

Lots of helpful information. Usually works as intended. Best feature was the bus tracking but recently does not show chapel hill transit?? You get every other bus like Durham to chapel hill and even airport shuttle but the inner town buses aren’t shown.

Good App, but one feature needs to be fixed

2025-03-27

by DaggumTarHeel

When go to check to see what's open for food, none of the locations are showing up like they should.

Good App

2025-03-28

by Munster0765

Good app. However, the support number (479) 699-7426 is not working currently.


Have a Problem with CarolinaGO? Report Issue




Why should I report an Issue with CarolinaGO?

  1. Pulling issues faced by users like you is a good way to draw attention of CarolinaGO to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a CarolinaGO customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CarolinaGO.


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