Contact HiNative - Language Learning

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About: language learning community site

Headquarters: Kyoto-shi, Kyoto, Japan.



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HiNative - Language Learning Contact Information

Listed below are our top recommendations on how to get in contact with HiNative - Language Learning. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact HiNative - Language Learning. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Lang-8, Inc



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Contact e-Mail: [email protected]


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http://support-en.hinative.com/termsofuse-premium

http://support-en.hinative.com/privacy/

https://hinative.helpshift.com/a/hinative/?s=premium

https://hinative.helpshift.com/a/hinative/?s=premium&f=how-do-i-cancel-my-premium-subscription&l=en




Read 5 Customer Service Reviews 😭😔💔

4.7 out of 5
N
2023-07-12

Написала жалобу на почту которые вы указали выше. но они не действительные письма не доходят. Почему не отвечаете на жалобы пользователей?

Akio87
2022-06-23

Why I can't open my account until now? what happened to my Hi-native account? Please fix this issue immediately. Thank you !

Putting trust in people who may not actually know what they’re talking about

2022-04-28

by Small Hobbit

So I haven’t actually asked anything on here yet, but I have tried to answer a few of the questions for English myself since on studying a few languages I do know a fair bit about grammar and how to point out and explain things. What I’ve noticed immediately is others who claim to be native level may not actually know what they’re talking about or give accurate solutions. Yes, English can be hard, but the amount of errors that can be spotted in “native” level solutions makes me hesitant to ever ask anything in another language on here.
Yes, English is my native language and there are things that I second guess myself on constantly (it doesn’t help that I’m dyslexic) but giving somebody just starting out a solution not only riddled with errors but also with WRONG information as to why it’s done that way can set them back YEARS in learning (I know that can sound hyperbolic, but it’s true in many cases) I’ve seen SO much of this littered in this app. I really don’t trust it, and the fact that I see so many people suggest using it is just disheartening.

Posting ANYTHING in this costs money

2022-05-05

by ErinM31

You can answer questions and help all you want for free — and I do like to help people — but you cannot post any sort of question without paying money, regardless of your contributions. This was not made clear up front nor even when selecting any of several post types; instead, it let’s you type out what you want to ask or say and only when you click to post it does it tell you must pay.

I realize that the companies that make these apps need to make money, of course, and so I would expect added value for money — prioritized questions, extra features or helpful templates, things like that.

This app is very good at encouraging you to contribute your time and expertise to it while obfuscating that you won’t be able to ask for anything yourself until you cough up $$$. Again, I really enjoy helping people with editing and language but now knowing everyone paid this company for every question they asked while the help was from my own freely provided time and expertise. I feel used.

Overwhelming

2022-05-12

by EmpressOfFabulousness

This may just be a personal failing on my part, but when I first got the app, I was immediately overwhelmed. Even with the filters, there was too much going on both organization-wise and color scheme-wise. The orange and banners and all these options that don’t have anything to do with my goal— very congested. I kinda didn’t wanna use it, which is bad because it’s a great app! But I still feel stressed out when I use it.

Furthermore, the filtering/notification systems don’t work. I can’t toggle off other people answering a question I’ve answered; I don’t need to know. And in the unanswered questions bit, even though I’m only really looking at questions to or from French and Japanese speakers, I get stuff about Arabic??


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Why should I report an Issue with HiNative - Language Learning?

  1. Pulling issues faced by users like you is a good way to draw attention of HiNative - Language Learning to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  4. If you are a HiNative - Language Learning customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HiNative - Language Learning.


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