Contact MyScorecard Support

The app won’t let me enter scores hole by hole, they just disappear after each time I submit so I just do total score instead. The gps functionality is lacking as well since it is only accurate 3/4 of the time. I purchased the watch app membership since it advertises distance from the hole but it’s horrible. It loses connection literally each time I look at the watch and says to be closer to your “device” aka your phone even though I’m holding my phone in my hand right next to my watch. It was using one of the 3 free trials of the watch app even though I purchased the watch membership and in the phone app it still shows the “Purchase watch membership” even though they definitely charged me $9.99 as shown in my bank statement. During one of the free trials after losing connection it went back to the “start round” screen and forced me to use another free trial. I’ve contacted support through email asking for troubleshooting help or a refund 3 times and I’ve yet to receive any response whatsoever. DO NOT PURCHASE THE WATCH MEMBERSHIP and honestly I wouldn’t recommend purchasing the phone app since they apparently don’t answer support questions at all.

I have been using MyScorecard for the best part of 15 years now. I don’t know what happened with this company/app but it seems to really have fallen apart in the last few years. There used to be a watch app that integrated with the iPhone app. It sucked, it always disconnected from your phone and you would have to click a bunch of stuff every time you checked a yardage. I always used MyScorecard and regretfully I paid for a 3 year membership back in 2021. I had just got an Apple Watch and paid for the extra features for the watch app to integrate with my iPhone. Like I said it sucked but I still used it as it was convenient. About 6 months later they just removed the watch app. No communication, no refunds, no notification, nothing. Just gone. Now they have like several day server outages where you can’t even connect to their database and login. Again, no emails or anything, just silence and I guess hope that the server issue is resolved eventually. The website/iPhone app itself isn’t bad but I wouldn’t bother paying a membership these days and definitely don’t except any Apple Watch integration.

When you submit a score on let’s say the 15th, your round will be recorded on the 14th!!! Some may say “No big deal” but with the new handicap system it is a big deal! Our Men’s club checks to make sure you post your scores so you have to wait until the next day to post it so the date records correctly. That’s just not right in today’s digital age!!! All my golfing friends that use this app have the same problem. What’s worse is that I’ve written them three times about this issue and never received a reply. At the end of this February I’m quitting MyScorecard and picking up a subscription to USGA Handicap through a local club. This is inexcusable and the fact that updates to the app only happens once every several years!!!!!!