Contact codeSpark - Coding for Kids

Contact codeSpark Support


Company Name:

About: CodeSpark is a high-tech company that is engaged in creating educational software and games for
children.

Headquarters: Pasadena, California, United States.



codeSpark Customer Service 👿🤬😡😠💢😤

codeSpark - Coding for Kids Contact Information

Listed below are our top recommendations on how to get in contact with codeSpark - Coding for Kids. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact codeSpark - Coding for Kids. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of codeSpark



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit codeSpark Website

Privacy Policy: https://codespark.com/privacy

Developer: codeSpark


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Privacy & Terms:

https://codespark.com/privacy

https://codespark.com/terms




Read 4 Customer Service Reviews 😭😔💔

4.6 out of 5
BEWARE- THEY TAKE YOUR MONEY & KEEP CHARGING AFTER CANCELLING
2021-09-28

PLEASE BEWARE AND BE CAREFUL NOT TO GIVE YOUR CREDIT CARD INFO!!!! I signed up for the trial period and decided to cancel it before the deadline. This was 9 months ago AND I'm still being charged every month $9.99. I feel this company is ripping people off because i read another review which said they also kept getting charged and they won't stop. I've reached out to the support team and the rep Sandra said it was Apple billing me and that they couldn't do anything. I reached out to Apple and they confirmed they were not billing us. So i emailed Sandra back to tell her the information was incorrect. It seems like this codespark /Sandra provide the incorrect information on purpose and lead you in circles. The foos.com, which is codespark, is the one who is billing our credit card. When I requested to be fully reimbursed Sandra offered me a free year and 3 months refund. I am not interested in a free year and i told the rep Sandra that. I just want to be reimbursed for the 9 months. Since then, I have not heard back and have no resolution on the matter. Its become very annoying to deal with codespark. I cannot call nor will they call you. You can only email them and it keeps going in circles so they just keep charging you month after month. Shame on you Code Spark for taking people's hard earned money! All I want is for Codespark to be honest and give me my money back for 9 months going on 10 soon!

Unintuitive contra productive interface

2022-04-28

by Application 558

After paying and signing in, first page doesn’t lead to anywhere. It has two active buttons, parent and teacher. After repetitive unavoidable filling out of my birthdate in both categories, teacher page leads nowhere, parent page leads to another page which doesn’t recognize that I am signed in, nor asks for it. Only one time showed up a page through same selection process with downloads, which was the only way to play one lesson and that was it. To get back to that page is through a labyrinth of repetitive actions, but still never showed up again.

That alone is quenching user experience, and I will unsubscribe this application. I am not happy somebody published this application which feels like it’s early beta version (not to be published developmental stage). Hard to believe MIT was involved with this unless interfacing is very underestimated, outsourced and weakness of a brilliant mind which I was hoping can teach my child what I cannot.

Solicit with lower offers, then do not honor

2022-05-05

by Orig Staco

I had a monthly membership but quit bc my daughter wasn’t using it enough. I received an email offering a lifetime membership for $70 as an earlybird sale. I tried all day to redeem, using various browsers, my phone, etc. and it wouldn’t process. The next day the price went up. I contacted customer service as they told me they do not offer lifetime memberships anymore. After I submitted proof of both offers, I did not receive a response. The emails continued. Since my daughter wanted it again,I tried to purchase at the higher price (still lifetime membership), but it still wouldn’t process. Clearly they want to hook you with a monthly membership. Talk about a scam, emailing offers that do not exist and then refusing to respond.

I just want to learn

2022-05-12

by Starlight_sno

Hello, I’m 14 and my school doesn’t have any classes or really anything on coding and I would love to learn how and where to start and all that, so I took it upon myself to learn how. I saw an ad for this and hoped for the best. I downloaded it and apparently you must pay monthly for this. I understand it’s how they make their money and what-not but I’m only 14 and, of course, can’t do monthly payments especially since my parents are both poor and against the idea of learning from something other than what the school teaches us. I haven’t actually done any lessons or anything because I would have to pay which is why I gave 2 stars instead of 1 because the lessons could be amazing an work really well but I’m pretty sure and kid who actually wants to learn and not be forced to do something like this by their parents or school would love it if their were a stripped down version of the app that one could use and learn to do at least simple coding would be greatly appreciated by anyone looking to learn who might not be able to pay because of the situation their in. Besides, shouldn’t education be free? Especially for kids who want to learn?


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