Contact Khan Academy Kids Support

by CrocoPhile

My 4-year-old has been cruising through several apps over the summer and most seem to be designed to entertain kids with a hope that they’ll learn something, or they’re a mashup of kid shows and other “silly” content. I’m not saying they’re *bad* but my daughter is definitely more checked out after being on them after a while. They also don’t take into account kids different learning levels. The apps are the same for every kid.

Khan Academy Kids is not like that. You can pick the difficulty level to match your kid’s ability which is awesome. I set up two profiles for my daughter. One set at kindergarten level that she can use in her own, and one at 1st grade level that she can do with a bit of monitoring if she gets stuck. It’s awesome.

The whole experience is designed to promote learning in a way that’s engaging for kids but not silly. Everything has been designed with purpose. There are so many small details that I’ve noticed in the app that help my daughter get unstuck. They really do such a good job keeping kids focused on the right things and instructing in a way that is easy to understand and relatable for kids. Even the characters voices are soothing and child-like, as if it was a veteran kindergarten teacher speaking. Brilliant all around!

by Ben Tolosa

Khan Academy Kids is excellent in every respect: teaching, entertaining, FREE, humungous database of great quality content. It is a 5 start app, no question about it.
But... the problem is that most activities are loaded from their servers and even if you have a very fast connection; their servers are overwhelmed because this is such a popular and super amazing app, especially being FREE; that millions of parents around the world use it constantly. I use it with my two daughters (2 and 4 years old) every single night. They love it! But often times we have to wait 20 to 30 seconds for a particular module or activity to load. We have a 300mbps Comcast connection with a strong WiFi router which is basically next door. Oh, and I am an IT guys with over 25 years of experience.
I am not complaining since this app is FREE and it is the best educational app in the planet by a long stretch. But I wish their servers offer would be more on par with their demand. I have no idea how this amazing company makes money out of this app because they don’t even show you ads. So, I understand why this will continue to be an issue for a while.
However, this is an EXCELLENT app, by far the best in the world to teach your kids all that it’s offered inside the app. 5 stars and super highly recommended!!

by Nishadal

We recently purchased an iPad as corona and sheltering in place got the better of us. We were parents who avoided screen time like plague for our 2.5 year old son. But with schools closed and work from home getting challenging, we caved. However, the only app on his iPad is Khan Kids and with that, we have no regrets. He has learnt so much from watching those videos and playing the interactive word and logic puzzles that he has mastered most 3 letter spellings. Having been schooled in india, we as parents also found it informative to watch some of the phonics videos and unlearn our ways of learning and learn to teach him the way things are taught in schools here: the best part is no ads. We love the app so much that we are now recurring monthly contributors to khan kids. One suggestion for developers is to be able to increase the pool of words that feature in the word puzzles or allow parents to increase difficulty level once kids have aced a certain section of the learning. When the same set of 3 letter words repeat, my son begins to lose interest and gets visibly frustrated. He says ‘I just did this cody’ and gets upset when Cody gives him the same choices over and over again :)