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by Extractme

I am homebound after knee surgery - enjoyed shopping the extra 50% sale - so many items to choose from - scrolling for st least 30-40 minutes - has several items in my basket - went to check out and 2 of the items in my basket were now listed at out of stock- I’m not sure that’s how you want to operate from a customer service point of view - it’s as if I were shopping in a store and had things in a basket I was carrying around as I shopped - then another customer can reach into my basket and grab whatever she wants . I was not done shopping - then when I went to check out it I couldn’t not realizing that in order to complete the check out I had to remove the items that were now out of stock from my basket - that took me about 15 minutes to figure out as I kept hitting check out and then called customer service and was on hold for an additional 10 minutes or so. My bottom line if I’m shopping and have things in my basket they should stay in there as they were in stock when I added them to purchase- my daughter and I add repeat customers - she worked in the Atlanta Lennox Mall store her senior year of college . Thank you- Susan Belk

by Ceefie

I’m writing this review for a $95 blouse that I never received. I bought a blouse but there would be delays in shipping because of the pandemic, so it was stated at time of purchase. Months go by and I haven’t given it a thought because I’m a patient person. Then I realized 6 months later I never received it. I called the online customer service and someone had to talk to their manager about giving me an exchange or a refund. After waiting another 2 weeks, they tell me there is nothing they can do because the purchase was so long ago. They had all the evidence to see that they never delivered my $95 blouse. They also could see that I was a regular customer. Basically they stole my money and the online manager was rude!
After, talking to a real store manager, she made things right and gave me a refund. I decided to come back to anthropology and do most of my shopping in the store.

by StrawberrryGirl1971

How do I share a category with my friend? I want her to see the entire collection of pillows. When I click on the link in Google it takes me straight to the app and I don’t want to be in the app on my phone.

Update: Someone, a developer perhaps, responded, but clearly didn’t read my suggestion. (1) I want to be able to share an item with a friend. (2) When I try to visit Anthropologie on my phone, it automatically takes me to the App. (3) There’s no obvious way to share a link from the app to share the item. (4) Anthropologie could research the benefits of allowing customers to share items from the app (other companies implemented this marketing strategy years ago) with friends and possibly see an increase in sales. (5) Not everyone has or wants access to the internet through a device separate from their phone.