UpKeep Work Order Maintenance Reviews

Often when you tap on the work order brief description to see the full written order, it will not load the next page. It will hang with a blank page. This is really frustrating when you’re on site and just trying to remember which unit needs the disposer (for example) or what’s the tenant’s contact... Show more info.

Why is it necessary for the work order to be broken up into two pages? For all the details you need two taps to go to a stupid pop-up page. The work order should be on one page. Who’s got time for buried details or phone numbers?

It’s nice that tap to call is enabled on iPhone, but why can’t text be an option? Nobody answers their phone anymore — they text. How old are the developers?

Great program. Has everything I need except a general requester can not see notes left by tech. They just get an email that says “hey!” “work order complete”. This is very unprofessional and appears like it’s from a 12yr old kid. I have over 60 locations with 2500 employees. 1/3 of which can ... Show more enter a request. If they want to see comments made regarding repair I have to send out individual invites to each person to make them a user in the system. Not going to happen.

Currently shopping out a new program as a result.

Hope upkeep can make updates internally to change this before we make or own changes.

I worked for a very large company in South Florida that provides pool and beach services for over 90% of the beaches and resorts. Due to the large size of our operation maintenance and the communication of maintenance needs is a huge task. But with upkeep we have found a way to communicate issues f... Show more lawlessly.

As a maintenance manager I’ve been looking for a cmms that’s user friendly for a while. Upkeep has been on the top of my list for some quite a bit of time now and it was time to pull the trigger on something.
All I can say it wow! From the Trial run to final purchase (🤞🏻) this team at upkeep h... Show more ave been very helpful! I’ve receive more communication from my maintenance team than ever just during the trial run. Every business needs this! It’s modern, easy to use and most important the team acclimated to it within a few hrs! I’d say #1 Best Features & Presentation/Operation hands down.
The amount of resources that are available beats out any so called “one time purchase”. It was important for our growing businesses to have flexible options as Prairie Dog Pet Products (that’s us😉🐶) continue to grow and there’s a price point for just about every business type and that’s great.
I truly look forward to working with these guys they're professionals and are enthusiastic about their work, cuz it’s AWESOME!
Thanks UpKeep

Hello, the UpKeep system is the best maintenance request and work order system out there. I demoed several products. Upkeep is easy to use for people making requests, has a great UIBut the simplicity does not take away from the functionality.
I have 25 properties and 54 vehicles. Or use it for ... Show more both maintenance request and preventative maintenance work orders.
The people are great also, very helpful.

I used UpKeepWorkOrderMaintenance for keeping track of vehicles I worked on and my part inventory and it worked great for me. I did not up grade only because I work alone and do not need to share the information with anyone else. In any case I recommend it or at least check it out and try it you c... Show more an always delete it.

I’ve only been using the free version for a couple of weeks with my team. I have found it to be incredibly helpful in organizing and getting task complete. The full version is really pricey for what we need or we could and have used ExpandShare in the past. That being said, it’s a really good free ... Show more app, useful and well thought out.

Cheers,
Ross

We have multiple location .. 60 to be exact between 3 states with each maintenance tech having a region/county. Before upkeep they had to go to each facility and would open a book full of work orders and often not have the tools or parts needed abd would have run get them. Upkeep has improved our e... Show more fficiency ten-fold. Now they know what needs done so they arrive with what they need and can plan out their day to make a loop throughout and aren’t taking trips to facilities that don’t even need them. As a Regional Director I used it for nearly two years but once I was able to show how much it improved our efficiency the whole company adopted it. It is worth every Penny because it saves us money in time/fuel or additional parts because something went to long before being fixed. It’s easy for each facility admin to just add a quick work order in UpKeepWorkOrderMaintenance in their phone. We will never go back. Wish we wld have gotten on board earlier. ....

UpKeepWorkOrderMaintenance has been a tremendous help in streamlining our work order process. The user interface is very simple and it’s much more reliable than paper work orders that always seem to get lost. With UpKeepWorkOrderMaintenance everyone stays connected as to the current status of t... Show more he work orders that are in the system. Ryan and his team are always very helpful whenever an issue arises. Keep up the good work!

UpKeep has been such a great addition to my tools as a Maintenance Manager, that i couldn’t see myself doing my job without it. At the start it does take time for you to input all your assets and inventory but once it’s done, everyone from management to purchasing, to the QA team will thank you f... Show more or the great reports UpKeep creates all types of record keeping. Sending in or approving a work order is a breeze!

UpKeepWorkOrderMaintenance gave our company the help we didn’t even know we needed! Obviously the organization of work orders is great, but you can also sort them with different filters to find them easily. It isn’t overly complicated but still provides the right amount of features to make things ... Show more run smoothly. Customer support is always quick to respond and help out.

There are a lot of good things about UpKeepWorkOrderMaintenance, but the one that really sold me was that putting in a request is faster and easier than just sending an email. I work at a church, so sometimes it’s hard getting everyone to go for another app that is supposed to make things “simpler... Show more ”. UpKeepWorkOrderMaintenance really does.

I was looking for an app to manage the work orders for a small maintenance company. I gave UpKeepWorkOrderMaintenance a try, and it was extremely simple to use with a workflow that makes sense. The barcode scan is great! I was skeptical at first and thinking how long it would take for it to scan a... Show more barcode. It scanned instantly, which was awesome since there are several types of barcodes out there. Thanks Upkeep for making my work easier!!

Just wanted to say that I searched for quite a while to look for app like this. I use it for maintaining my own house and some other properties. It is very simple to request the work and to approve it and then assign it to the person going to do the work. I like the way that the parts list works a... Show more nd integrates directly with the location. So far it has been well worth the time and effort to install and populate the required data.

As a Landscape Crew Manager, I have always had to spend a lot of time organizing how I distribute work orders amongst the employees I manage. UpKeep helps streamline the process of organizing our tasks. I appreciate that it also helps keep everyone on the team on the same page! As both a Macbook an... Show more d iPhone owner, I love the syncing feature that enables me to do my work both at home and on the go. I would definitely recommend UpKeepWorkOrderMaintenance to any business owner – it has made my job much easier!

Using UpKeepWorkOrderMaintenance allowed my company to get equipment fixed fast and efficiently. As a large company, we ideally want a fast line of communication between administration and maintenance to get things fixed as soon as possible. UpKeepWorkOrderMaintenance allows that to happen since ... Show more you are able to easily manage all work orders and assign it to different workers. Also, the user interface friendliness that allows for cross-device sync and quick access makes UpKeepWorkOrderMaintenance reliable.

UpKeepWorkOrderMaintenance has been a great tool for my small business! Instead of sorting and dealing with paperwork that related to work orders, our maintenance manager is able to easily access data on our assets through the neatly organized tabs and simple interface. I love being able to priori... Show more tize certain work orders and review costs and additional reports. So far I have not experienced any glitches and the biweekly updates always seem to make UpKeepWorkOrderMaintenance run more smoothly. I would highly recommend UpKeepWorkOrderMaintenance.

Before UpKeep our biggest complaint from staff was that things on the maintenance list was never being completed or that they never knew if it was completed. UpKeep has helped us report faster to the Maintenance Supervisor any concern that needed attention and report back when an item was completed... Show more . UpKeepWorkOrderMaintenance has brought much organization to a department that needed it so much. I wouldn't want to go back to the way it was. Now we don't have any concerns regarding the maintenance department. Thank you, UPKEEP! I would highly recommend UpKeepWorkOrderMaintenance! 5 STARS.

We are using UPKEEP for our small size businesses, facility maintenance, automated gate access and control and commercial construction. As you can imagine it was a nightmare keeping up with jobs, the status, materials,man hours and billing, UPKEEP has made life so much easier for everyone, office p... Show more ersonnel,Managers,and people in the field, we can quickly look at a job and answer any questions, The Who’s,the What’s, the When’s, The Why’s, best of all billing is faster.
We are learning new and better ways to improve our production everyday with UPKEEP and the help we get from the UPKEEP technician,Always fast and friendly.

Upkeep is the simply the best CMMS I’ve used to help manage our facility. It was easy to use, the best of its price, and has made my life, and the rest of our staff’s lives so much easier. It was simple enough for everyone to use and we are all now able to easily stay organized with your customer a... Show more ssets. In addition, I had several questions and their support team was extremely friendly and responsive.

I am a maintenance employee for a management company in a beach town in Florida. I maintain several condo buildings, certain units in those buildings and several rental properties around town. I downloaded upkeep to help catalog assets (elevator, generator, all the way down to ovens and fridges) an... Show more d keep record of work orders related to those assets as well as inventory to ease the billing process. It’s incredibly powerful and extremely helpful, does everything I need it to and probably much more. The reason for the 4 starts instead of five is really only because they certainly make you pay for additional features. This probably isn’t an issue for larger companies and is to be expected with powerful commercial programs, it was just notable and something to consider if you’re running a smaller but several person operation, as you will have to pay for each memeber of the team to access whatever tier of functionality they’ll need.

It is very user friendly and easy to set up. Techs can complete work orders via UpKeepWorkOrderMaintenance or PC. Tenants are able to submit work orders using an email address or custom URL. The ability to schedule recurring work orders is great! Tenants receive an email notification when the work... Show more order is In Progress and Complete. They can check the status at any time and have the option to rate the quality of the work.

We currently manage 9 Facilities over about 100 mile radius. When I travel to a facility I need to know exactly what tools and supplies I need. I love that someone can not only put in a request, but can also take a picture. I always go, knowing exactly what I will be dealing with. We have only been... Show more using this for about 6 months and I am so excited to continue using and finding new ways UpKeep can save us time and make us more efficient!

"This application has streamlined our business practices in that we no longer need to send texts or make calls to various different places within the companies we do business with.
One quick 3 minute set up is all you need to be able to pass vital communication along to the prospective departm... Show more ent. Encountering problems that need addressing is now just a few clicks and the right department has a work order."

Software is easy to use, and is a great way for our building users to submit requests without a long channel of people having to sign off on something. We get immediate notifications when someone submits something, they get immediate notification when it's been accepted and completed, and we even g... Show more et reminders when something needs to be completed that hasn't seen any work for a while. Very easy to use and self explanatory for both the users and administrators.

"We have an RV Rental business. When the RV comes back from a rental, the RV cleaner notes any repairs. The RV maintenance team assess the situation and determines if a part is needed, then notes that in the updates. As the business owner, I then order a part and update so that the team is aware. <... Show more br> The software helps us keep track of routine repairs and upcoming needed repairs.
It also keeps track of when the last time a major repair was made, such as air conditioning or refrigeration."

"Information, details, knowing what was done on a machine last time, it means that you don't necessarily have to do the same job twice. If a problem comes back and was misdiagnosed last time you can review what was done and see if you can find where the actual issue is.
Locations, parts, asset... Show more s, you can put them all into this software and down to the bolt you can provide details on any of them."

UpKeep has a great mobile app, and easy to navigate dashboards regardless of desktop or mobile access. My technicians are able to accurately follow directions, and record progress, all while notifying requestors of work, without bogging the technicians down as they complete the work. UpKeep has bee... Show more n much more user friendly, efficient, and manageable than other CMMS platforms we have used while being just as powerful a program and providing just as much data.

The automation/scheduling feature is by far the most exciting to me. With our old software we had to manually create every work order, even items that reoccur daily. This has saved an absurd amount of time in our work order issuing process. I also liked how easy it was to transfer all of our data f... Show more rom our previous preventative maintenance solution; we were able to use .csv files to migrate everything effortlessly. It is also very easy to start using the service and understand its many tools.