5miles opened a new channel called 5miles Dash. It is a new auction feature that
allows you to bid on brand new items. - Auctions last 90 seconds and bids start
at $1. - Only pay when you win. - Items are shipped directly to your door. - If
Listed below are our top recommendations on how to get in contact with 5miles: Buy and Sell Locally. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact 5miles: Buy and Sell Locally. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
I’ve had this app since 2016 and it USED to be a great app but for some reason lately I can’t post a single item without getting a notification almost immediately from 5miles saying my post was taken down because “it’s a duplicate post”. Before 5miles even responds with some MEANINGLESS APOLOGY or a STUPID SUGGESTION of theirs my post was NOT a duplicate post. All my items are different and I take time to take pictures and post them. People (that act like children) selling the same thing I do flag my posts because I sell my stuff cheaper and 5miles doesn’t even bother looking at it before removing it. It’s frustrating and I don’t need a USELESS LINK from the “5miles developer” to some email y'all will never reply to. If you’re going to delete my “duplicate post” delete everyone else selling the same thing I do without picking and choosing just mine it’s frustrating. I haven’t used the app for about 6 months for this same reason and don’t plan on using it any longer. I’ve had the same issues with OFFER UP because there’s childish people there too but when I email them they resolve the issue quickly and ban those accounts flagging competitors but when I tried to dispute the issue with 5miles they simply went ahead and removed most of my posts and said they were all “duplicate”. I WOULDN'T WASTE ANY TIME DOWNLOADING THIS APP WHEN OFFER UP IS A WAY BETTER OPTION THEIR TEAM ACTUALLY PAYS ATTENTION TO YOUR ISSUES.
I have had the app for a few years now and started running into an issue with posting. I wasn’t able to get past a certain point and kept giving me an error to where i couldn’t post any new items or even edit current posted items. I got so frustrated that i emailed their tech support to get the issue resolved. I emailed back and forth with now going on 4 people. At first they kept saying restart your phone and try reconnecting your internet and so forth which i thought was weird seeing as though my issue had nothing to do with any of those solutions. I then got an email from another department saying the reason for by denied purchase was due to not having enough “friends”. That’s when i knew they weren’t going to resolve the issue. Why is it so hard to fix a cliche on the app. I haven’t had this issue before so I’m not sure why it started now. It has made the app impossible to use which is very disappointing. I’ll be using other apps for my selling needs and keep this in mind when reaching out to a company like this. My issue is still currently unresolved.
I can’t 100% prove it but I get messages from people who have not been active in multiple days or weeks. I think the app is looking at products that are not selling well and it sends automated messages from inactive accounts. The messages are asking questions like “ Do you have more pictures?” I always have at least 5+ pictures in my listings. When I ask what other pictures they want there is never a response. They ask “Can you give me more information?” I over explain each of my products to make sure that there is no confusion later in the process. But again when I ask what other information they are looking for, no response. I get the question are they being sold as a group or individually and in the listing it says “I am pricing/selling them individually.” Shocker no response from them either. I have yet to sell anything on here because the couple times I have had real interest the people don’t show up or they are expecting me to deliver a $15 product 30 miles from my house for free. Use a different app this one doesn’t seem to have an ethical setup!
Leave a comment: