Contact Digidentity Wallet

Contact Digidentity Wallet Support


Company Name:

About: Manage your digital identity effortlessly with the Digidentity Wallet. Log in
with ease while at the highest levels of assurance.


 
  2026-03-19

Digidentity Wallet Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Digidentity Wallet Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Digidentity BV



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Digidentity Website

Privacy Policy: https://digidentity.eu/en/privacy-statement/

Developer: Digidentity





Can I trust Digidentity Wallet app?

Protect your data and wallet. We investigate the developer's website (Digidentity.eu), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.2 out of 5

Very hard/impossible to set up

2025-10-15

by Marie Hanna Burch

Once I set up an account I can't seem to retrieve it so I wondered if it hung up in the process. Using another email account I was able to create a new account but when I went to complete it, it REQUIRES me select a paid version or I can't continue.
How rubbish!

Scanning, documents for the Dutch government!!

2025-10-16

by Not Your To Know

It is just annoying to load or scan your documents!
It takes hours before it scan the document, many tries and also to take your picture!
NOT A GREAT APP!!

App identification not working

2025-10-17

by Prabhak_b

After uploading document, website keeps on refreshing returning to same page instead of next step.




Have a Problem with Digidentity Wallet? Report Issue




Why should I report an Issue with Digidentity Wallet?

  1. Pulling issues faced by users like you is a good way to draw attention of Digidentity Wallet to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Digidentity Wallet customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Digidentity Wallet.


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