About: KeyConnect is the must-have mobile app that allows you to keep in control of
your car anywhere and anytime! Forgot where you parked your car? No problem,
KeyConnect will navigate you! Need to remote lock/unlock your car? Want
real-time status updates of tire pressures? Want to check the fuel level,
battery charge and more in the comfort of your home? KeyConnect can do all of
this and more from your mobile device!
With our cu.
Listed below are our top recommendations on how to get in contact with My Car Pass: Digital Garage. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact My Car Pass: Digital Garage. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
32.43% Contact Match
Developer: Apponfire
E-Mail: [email protected]
Website: Visit My Car Pass Website
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By Scott
6 months agoUnable to connect after paying year subscription , please refund and respond to numerous emails sent
By Steve Baker
10 months agoPlease cancel and refund my money for yearly purchase didn’t mean to purchase
By ROBERT W SMALLS
11 months agorequesting a refund this was not the cadillac app that was recommended for my vehicle
By Heather Isom
11 months agoPlease refund my purchase as I did not make this purchase nor do I even have a car that can use it. I have been trying for three days to contact someone with ZERO progress. Thank you
By robert
1 year agoI purchased a key connect subscription but cannot connect when I click on set up an account it never connects and yes i am connected to Wifi while trying
By David depue
1 year agoI was trying to see if my Honda civic would work with this, it will not. When I signed up it started my subscription before I figured out that I can’t use it. I cancelled the subscription but it says it’s good til 2024. I don’t want to pay for a year that I cant use. My sign in was ddepue1@redacted. Any help in ensuring I’m not charged would be appreciated Thanks
By Thomas Carridice
1 year agoI purchased this app and it’s not compatible with my Ford, need a refund. You made it difficult to cancel, creat a earlier way for your customers.
By anne
1 year agoCannot use app with my car. Need refund please.
By Lennys Pizza
1 year agoi need to cancel. cant cancel from app need a phone number to cancel
By Saundra Mabry
1 year agoYour app does not work. I want a refund of my money.
By Shermaine Hennington
1 year agoI purchase a subscription but was unaware that it is incompatible with IPhone, therefor I can’t use the service. I would like to request a full refund.
By Sara Fernandez
1 year agoThis is bull got tricked into sub. My car is not even compatible . Then you want to talk to someone and they dont gave a direct # or any means to get in touch with them. They took the only money I had for the wk until i get paid again. How can i get in contact with someone to get a refund
By Rondrell Sanford
1 year agoMy car will not work with it the dealership advised me to cancel and I would like a refund please and thank you
By Jessica
1 year agoCar not compatible need a refund
By Lakeisha James
1 year agoGreetings! I need someone to get in contact with me regarding a refund because my car is not compatible with this app. I tried call immediately after I got the message but no one answered, but a message came on saying that I had to call back tomorrow during regular business hours. Please contact me regarding this matter. 985-412-0755 Thanks, Lakeisha. James
By Maday Noor
2 years agoI need my refund I paid 79 for no reason I wanna my money back
By Taisha Patterson
2 years agoI purchased a 2022 Hyundai Santa Fe Hybrid and it shows my vehicle should be compatible but it doesn’t work. I am attempting to get refunded but if not I will dispute the transaction with my bank because I have already cancelled this subscription. Waste of money from what I can tell.
By Forrestine Underwood
2 years agoMy car does not work with your application and I need my refund.
By JEROME PARKER
2 years agoNot compatible with my vehicle. Requesting a refund.
By Robert heaton
2 years agoRefund for yearly subscription. Will not work with my car. 2675569146 Bob Heaton here - want apply and GET a refund:. Robert heaton and we
By Jaliyah Gambrell
2 years agoThought this app was compatible with my car and it isn’t. I need a refund on my first months payment because I cannot use the app, but a phone number is impossible to find! Please send me an email.
By Earle Mcgee
2 years agoI been paying for this and can’t log in
By Rebecca Abbott
2 years agoPurchased app subscription and service is not compatible with my vehicle. Impossible to reach custom service. The number provided for 24/7 customer service only gives a busy signal after various attempts. I want a refund for a subscription that doesn’t work.
By Richard payne
2 years agoGMC Yukon is not available haven’t used this app at all and I’m being charge please remove payment
By Esteban T
2 years agoI just accidentally subscribe thinking that they work together with On-Star and now not able to contact them because there is no telephone or nothing, website has everything except customer service contacts info, what a scam, need my money back, don't know what to do.
By Cortlin norton
2 years agoDaughter accidentally purchased app she is 2 need refund asap
By Keevia collier
2 years agoI purchased this app and my car is not compatible I will like a refund ASAP
By Jennifer Hodge
2 years agoPurchased by accident. Need refund. Can’t find @ny contact info.
By Edward Briskey
2 years agoMy GMC 2018 Terrain will not work.I won’t my money BACK.
By Robert
2 years agoI don’t use or have your service. So I would appreciate it If you stop trying to bill my account.
By Henry
2 years agoI purchased the app and found that my car was not compatible I’ve tried over and over to get telephone contact for Key Connect Digital car, and can’t seem to find them anywhere on the app. I want a refund promptly and immediately.
By Robert Linder
2 years agoPaid for a year of service, 60 days later does not work. Want a refund.
By Rikah
2 years agoPlease refund, does not work on my vehicle after paying for app. My car is not compatible.
By Thomas jenkins
2 years agoI purchased the app on November 29 I tried for several days connected with my car it says that my car can take the app it doesn’t work I want my refund $76 please I don’t know who to contact about the situation
By Laura
2 years agoThe connect does not work it said incompatible after I purchased it I want to reverse the charges.
By Deanna
2 years agoIs not compatible with my Lincoln, issue refund. Third time trying to get a hold of this company!
By Victoria Barkley
2 years agoPlease cancel and refund if any charges were made by this app that was downloaded on my phone by a child... please advise asap
By Paula Murphy
2 years agoI have purchased a subscription and I am trying to add my vehicle; however it keeps redirecting me to add a vehicle and another subscription. When I do this; it confirms my subscription and will not let me add the vehicle.
By Rw
2 years agoDid not work, please refund.
By Johnny Fludd
2 years agoPaid for service but my vehicle is not compatible. I want a refund.
By Ketty Paredes
2 years agoI payed $76.00 and it said that my car is not compatible. It shows a page with a big bold numbers 403.
By Deborah turner
2 years agoDoesn’t work on my car. I want refund
By Geremy Lancaster
3 years agoI wanted to unsubscribed I can’t do it from the app or email . The email I use for the app is trap_d74@redacted but I can no longer log in to it . Someone please contact me at your earliest convenience (813)843-7915 Or geremylancaster@redacted Yes I want to unsubscribe from this app I no longer need it
By Judy L. Painter
3 years agoI just purchased a 2020 Chevrolet Trax on March 30, 2021. I purchased a yearly subscription on the car key app. Before I could do anything they required me to pay for the subscription. I downloaded the app and when I tried to register my car, it shows a page with big bold numbers 403 Application is not authorized to requested makes(s): Chevrolet. This is after on the app it says that it is compatible with Chevrolet. I had to hunt for a contact number which is disconnected and an email. I did the email but haven't heard anything yet. My card has already been charged for the subscription. This is not a a good business if the customer service is non existent. I have read several reviews which I wish I had before. The reviews all discuss the bad customer service and the fact that the app doesn't work. I will follow up with my bank if the money is not refund to my account or they can provide the service they have advertised.
By Brittani S McDowell
3 years agoSo I just purchased a 2021 Cheverolet Trailblazer on March 29, 2021. At about 230p I decided to purchase the yearly subscription on the car key app. Prior to being able to do anything it required I pay for the subscription so I did. As I tried to register my car, it advises me that I can’t because Cheverolet is not supported on the app but it says so right in the advertisement. So of course I immediately cancel my subscription but my card was charged $75.59 advising me I have until March 30, 2022 to use the app, which is extremely frustrating because I in fact and unable to use the app because it’s not compatible with my new car. I sent three or four messages today voicing my concerns and requesting the refund and no correspondence yet! What is even more annoying there is no customer service number to follow up on if complaints are received or to verify the turn around time for handling disputes. Horrible app and horrible customer service up to this point. If these charges are not refunded by the company I will dispute through my bank under the premises of fraud you will not charge me and keep my money for services I can’t use. Good day!
By danwgd
After down loading the Toyota and Key Connect app, I keep getting emails to add my car. I have done so several times and it wants to charge me again for the plan. Very confusing. Can I register a second vehicle for the same price or is more than one car included. When I try to register my first car, I get a message saying my email is already being used and to sign in. When I do that it says my email is not recognized. Catch 22. I would cancel and start over, but message says I am stuck with paying for a year and that canceling only stops auto renew next year with no refund. I can’t find a way to make contact for help or support. I hope I haven’t just lost the yearly price which was purchased with no difficulty. So far that’s the only thing that’s gone right. This appears to be a $70 dollar rip-off, even if unintentional. I’d like the service, but would like a refund, if I can’t get help with this. Also, I refuse to pay for the first year’s service a second time. Thank you, A loyal Toyota customer Daniel D Abbate
By neldvel
I was searching for Ford apps and accidentally downloaded KeyConnect. Worse in trying to find out what the functionalities of the app, I accidentally hit the information on the subscription, and was signed up for a year with no means to cancel it. I tried the App, an out of all the”functionalities” that it has, only two things sort of worked. The tire pressure indicated the tire pressure from 250 psi to 258 psi, when the vehicle la tires were all filled to 36 psi. The other item that intermediary worked was the door locks. Average success on opening the doors were less than 50%. My personal opinion of this product is that it is too expensive for a useless product.
By JECates
The app has literally no functionality without subscription. On top of that, there’s nothing you can even do in the app before subscribing that will help you determine if it’s something you want. There is only a dummy “Select your make” picklist that does nothing, just takes you to a subscription screen no matter what you select. They should be charging for the app on the store rather than pretending it is free with paid upgrades. They do it this way with the clear intention of getting subscribers for the super short 3 day free trial hoping you will forget to cancel before they hit you with a whopping $20 monthly charge for a junk app.
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