Circle Status

Last Updated on 2024-11-15 by Ketchapp

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4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

50.0%

Connection

25.0%

Not working

25.0%

problems reported in the last 24 hours

24 hour clock ⏰

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Common Circle Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Circle app on iOS and Android devices. Solve all Circle app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Circle iPhone Issues and Solutions

Circle iOS app crashes, not working, errors
Circle iOS app network issues
Circle on iOS has black/white screen

Circle Android App Issues and Solutions

Circle has errors/crashing/not working
Circle server network connectivity issues
Circle has black screen

Circle iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Circle app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Circle app crashes or not working on Iphone (iOS):

Close and restart the Circle app on iPhone
Update Circle app to the Latest Version for iOS
Uninstall and reinstall Circle iPhone app
Update your iPhone to the latest iOS version

Fix Circle on iPhone unable to connect to server/internet connection issues::

To resolve Circle network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Circle black/white screen (blank screen) on iPhone:

Follow the Circle iOS app troubleshooting guide Here →

Circle Android App Issues and Solutions

Fix Circle not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Circle app issues:

Force Stop the Circle App
1. On android, goto "Settings" » click Circle app. » click "Force Stop".

Update Circle to the latest version on PlayStore

Clear Circle App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Circle app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Circle.

Fix Circle unable to contact server/ Circle internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Circle » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Circle » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Circle on android.

Solve Circle black/white screens issue on Android:

Follow the Circle android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ketchapp, developers of Circle.