Guido City Guide app not working? crashes or has problems?

Guido City Guide Status

Last Updated on 2024-09-18 by GUIDO NV/SA

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Common Guido City Guide Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Guido City Guide app on iOS and Android devices. Solve all Guido City Guide app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Guido City Guide iPhone Issues and Solutions

Guido City Guide iOS app crashes, not working, errors
Guido City Guide iOS app network issues
Guido City Guide on iOS has black/white screen

Guido City Guide Android App Issues and Solutions

Guido City Guide has errors/crashing/not working
Guido City Guide server network connectivity issues
Guido City Guide has black screen

Guido City Guide iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Guido City Guide app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Guido City Guide app crashes or not working on Iphone (iOS):

Close and restart the Guido City Guide app on iPhone
Update Guido City Guide app to the Latest Version for iOS
Uninstall and reinstall Guido City Guide iPhone app
Update your iPhone to the latest iOS version

Fix Guido City Guide on iPhone unable to connect to server/internet connection issues::

To resolve Guido City Guide network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Guido City Guide black/white screen (blank screen) on iPhone:

Follow the Guido City Guide iOS app troubleshooting guide Here →

Guido City Guide Android App Issues and Solutions

Fix Guido City Guide not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Guido City Guide app issues:

Force Stop the Guido City Guide App
1. On android, goto "Settings" » click Guido City Guide app. » click "Force Stop".

Update Guido City Guide to the latest version on PlayStore

Clear Guido City Guide App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Guido City Guide app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Guido City Guide.

Fix Guido City Guide unable to contact server/ Guido City Guide internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Guido City Guide » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Guido City Guide » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Guido City Guide on android.

Solve Guido City Guide black/white screens issue on Android:

Follow the Guido City Guide android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GUIDO NV/SA, developers of Guido City Guide.

About this app

Users of GuidoCityGuide enjoy exclusive in-app benefits with digital discount vouchers. - Our live street map shows the nearest benefits for your location at a glance. - Don't miss out on any of the benefits thanks to our optional notifications. The Guido City Guide for students offers city info and benefits for more than 20 Belgian student cities. Find the best addresses on your smartphone, get free products and enjoy great discounts on food, drinks, sports, culture and much more. Download GuidoCityGuide for free now and test three coupons without any obligation.