Contact Dott Support
Published by Dott B.V. on 2023-12-22 About: Download the app, spot a nearby Dott scooter or bike and ride in the great wide
open – your way.
Meet Dott
Our affordable, convenient and safe rides make
green travel an easy choice for people in Europe.
How to Contact Dott Customer Service/Support
Listed below are our top recommendations on how to get in contact with Dott – Unlock your city. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Dott – Unlock your city. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Dott B.V.
Verified email
Contact e-Mail: [email protected]
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Developer: Dott
E-Mail: [email protected]
Website: Visit Dott Website
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Reported Issues: 3 Comments
By TataBx
After package purchase then errors on payment
I bought top package, that payment went through. When I try to unlock scooter, I’m getting “payment errors” so cannot use scooters even though payment for package went through without issues. I Tried adding different credit cards, same errors. Support blames “my bank” even though tried multiple different credit cards. As a result I have a package that I paid for and cannot use. Since it’s outside Apple store, cannot even ask for refund. Do not recommend unless you’re ok risking package money.
By ryanr1314
Terrible
The scooter kept loosing power even when I wasn’t in a red zone. Waste of time and money to rent one in London because the entire city is a red zone. When we had to walk them through a red zone they would lock up but kept saying park me in a parking spot. Did not enjoy these my wife absolutely hated them.
By Coffee4All
Junk mail
We had so much fun trying the Dott. Hours later we have thousands of junk emails. They keep coming to my inbox. Had I known, I never would have verified. Please make this stop!!! Eight emails per minute... and not stopping.
Have a Problem with Dott – Unlock your city? Report Issue
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Why should I report an Issue with Dott – Unlock your city?
- Pulling issues faced by users like you is a good way to draw attention of Dott – Unlock your city to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Dott – Unlock your city customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Dott – Unlock your city.
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