Contact Dott Support
Company Name: Dott B.V.
About: Dott offers dock-less, shared electrical scooters, and bikes as alternatives for short-distance
travel.
Headquarters: Amsterdam, Noord-Holland, The Netherlands.
Dott Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Dott B.V.
Verified email
Contact e-Mail: support@ridedott.com
Verified email ✔✔
E-Mail: playstore@ridedott.com
Website: 🌍 Visit Dott Website
Privacy Policy: https://www.ridedott.com/privacy
Developer: Dott
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3 Most reported problems 😔💔
After package purchase then errors on payment
by TataBx
I bought top package, that payment went through. When I try to unlock scooter, I’m getting “payment errors” so cannot use scooters even though payment for package went through without issues. I Tried adding different credit cards, same errors. Support blames “my bank” even though tried multiple different credit cards. As a result I have a package that I paid for and cannot use. Since it’s outside Apple store, cannot even ask for refund. Do not recommend unless you’re ok risking package money.
Terrible
by Ryanr1314
The scooter kept loosing power even when I wasn’t in a red zone. Waste of time and money to rent one in London because the entire city is a red zone. When we had to walk them through a red zone they would lock up but kept saying park me in a parking spot. Did not enjoy these my wife absolutely hated them.
Junk mail
by Coffee4All
We had so much fun trying the Dott. Hours later we have thousands of junk emails. They keep coming to my inbox. Had I known, I never would have verified. Please make this stop!!! Eight emails per minute... and not stopping.
Have a Problem with Dott – Unlock your city? Report Issue
Why should I report an Issue with Dott – Unlock your city?
- Pulling issues faced by users like you is a good way to draw attention of Dott – Unlock your city to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Dott – Unlock your city customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Dott – Unlock your city.
