Ximple Signature Capture app not working? crashes or has problems?

Ximple Signature Capture Status

The Ximple Signature Capture mobile app enables all of the Ximple Solutions LLC
registered users to: 1. Scan barcodes from packing slips and save them in your
device (or enter barcode numbers manually) 2.

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Common Ximple Signature Capture Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ximple Signature Capture app on iOS and Android devices. Solve all Ximple Signature Capture app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ximple Signature Capture iPhone Issues and Solutions

Ximple Signature Capture iOS app crashes, not working, errors
Ximple Signature Capture iOS app network issues
Ximple Signature Capture on iOS has black/white screen

Ximple Signature Capture Android App Issues and Solutions

Ximple Signature Capture has errors/crashing/not working
Ximple Signature Capture server network connectivity issues
Ximple Signature Capture has black screen

Ximple Signature Capture iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ximple Signature Capture app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ximple Signature Capture app crashes or not working on Iphone (iOS):

Close and restart the Ximple Signature Capture app on iPhone
Update Ximple Signature Capture app to the Latest Version for iOS
Uninstall and reinstall Ximple Signature Capture iPhone app
Update your iPhone to the latest iOS version

Fix Ximple Signature Capture on iPhone unable to connect to server/internet connection issues::

To resolve Ximple Signature Capture network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ximple Signature Capture black/white screen (blank screen) on iPhone:

Follow the Ximple Signature Capture iOS app troubleshooting guide Here →

Ximple Signature Capture Android App Issues and Solutions

Fix Ximple Signature Capture not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ximple Signature Capture app issues:

Force Stop the Ximple Signature Capture App
1. On android, goto "Settings" » click Ximple Signature Capture app. » click "Force Stop".

Update Ximple Signature Capture to the latest version on PlayStore

Clear Ximple Signature Capture App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ximple Signature Capture app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ximple Signature Capture.

Fix Ximple Signature Capture unable to contact server/ Ximple Signature Capture internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ximple Signature Capture » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ximple Signature Capture » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ximple Signature Capture on android.

Solve Ximple Signature Capture black/white screens issue on Android:

Follow the Ximple Signature Capture android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ximple Solutions, LLC, developers of Ximple Signature Capture.

82.93% Contact Match

Developer: Binary Solutions

E-Mail: [email protected]

Website: Visit Ximple Signature Capture Website

About this app

Add the signature and name of the receiving person for each delivery. 3. Allows one-touch send all the stored barcodes with signatures to the server, if you have activated the internet or store them in memory until WiFi connectivity becomes available.