iFiles app not working? crashes or has problems?

iFiles Status

Last Updated on 2024-10-10 by Yajing Qian

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1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

Not working

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problems reported in the last 24 hours

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Summary of iFiles Problems 😠👌🔥

- New hack program can secretly change SSI Passwords and gain access to phone's information without user's knowledge

- Bugs need to be fixed through updates

Have a Problem with iFiles - File Manager Explorer? Report Issue

Common iFiles Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot iFiles app on iOS and Android devices. Solve all iFiles app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

iFiles iPhone Issues and Solutions

iFiles iOS app crashes, not working, errors
iFiles iOS app network issues
iFiles on iOS has black/white screen

iFiles Android App Issues and Solutions

iFiles has errors/crashing/not working
iFiles server network connectivity issues
iFiles has black screen

iFiles iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever iFiles app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix iFiles app crashes or not working on Iphone (iOS):

Close and restart the iFiles app on iPhone
Update iFiles app to the Latest Version for iOS
Uninstall and reinstall iFiles iPhone app
Update your iPhone to the latest iOS version

Fix iFiles on iPhone unable to connect to server/internet connection issues::

To resolve iFiles network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix iFiles black/white screen (blank screen) on iPhone:

Follow the iFiles iOS app troubleshooting guide Here →

iFiles Android App Issues and Solutions

Fix iFiles not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent iFiles app issues:

Force Stop the iFiles App
1. On android, goto "Settings" » click iFiles app. » click "Force Stop".

Update iFiles to the latest version on PlayStore

Clear iFiles App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "iFiles app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch iFiles.

Fix iFiles unable to contact server/ iFiles internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click iFiles » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got iFiles » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch iFiles on android.

Solve iFiles black/white screens issue on Android:

Follow the iFiles android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Yajing Qian, developers of iFiles.

About this app

this app is your Cloud File Manager & Reader which support Music Player, Video Player, Photo Viewer, Scan Document, PDF Reader, Document Viewer and Zip & RAR Extractor. - Import and save files from/to iCloud, Dropbox, Google Drive, OneDrive etc. - Wi-Fi File Transfer and iTune File Sharing let you add files to iFiles or save files to PC/Mac.