Contact Paramount Network

Contact Paramount Network Support

Published by on 2023-12-05

About: Enjoy Yellowstone, Bar Rescue, Ink Master, Lip Sync Battle and more, available
right in the palm of your hand with the Paramount Network app. The latest
episodes, behind-the-scenes clips, and blockbuster movies are just a tap away.



How to Contact Paramount Network Customer Service/Support

Paramount Network Contact Information

Listed below are our top recommendations on how to get in contact with Paramount Network. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Paramount Network. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email  

Contact e-Mail: [email protected]

Contact e-Mail: [email protected]


100% Contact Match

Developer: Paramount Network

E-Mail: [email protected]

Website: Visit Paramount Network Website

50.85% Contact Match

Developer: CBS Interactive, Inc.

E-Mail: [email protected]

Website: Visit CBS Interactive, Inc. Website



More Matches

Get Pricing Info for Paramount Defenses
Contact Paramount Defenses! Or Contact Support
Need help using Paramount Defenses? Try their Help Center now!
Paramount Defenses in the News!


Social Support and Contacts

Paramount Defenses on Facebook!
Paramount Defenses on Twitter!
Paramount Defenses on LinkedIn!



Privacy & Terms:

http://srp.viacom.com/sitefaq.html

http://legal.viacom.com/FAQs/

https://www.paramountnetwork.com/legal/bhws2g/privacy-policy




Reported Issues: 48 Comments

3.6 out of 5

By Michael E Punt

3 months ago

I am watching Why Women Kill. Everything I watch on Paramount streams fine except season two of this series. It does not load correctly. It stays on the opening like its trying to load but its a digital mess. Streaming everything else works fine. The problem is on your end. I hope you can fix it. Why Women Kill is an excellent show. Please let me know what the problem is. The audio comes through fine.

By Robert Sayre

5 months ago

I have an unauthorized renewal. I did not want this, i channeled my account. I have been charged $64.19 for an additional year that i don't want. why is there no one to talk to.

By Lisa J Ingalls

7 months ago

This is ridiculous. I have cancelled this countless times and you are still charging me. I called last month and the lady said it was cancelled. And what happens, I again get billed for this stupid service that I don't even use!!! I WANT THIS CANCELLED AND I WANT MY MONEY BACK! And of course, there is no phone number to be found. The last time I had to call my bank to get the stupid number. This better be the last time I see this on my statement.

By arthur j ERIKSEN

1 year ago

CANT GET ON MY TV

By Arretta McPherson

1 year ago

Last year I was able to watch Yellowstone on Paramount Plus for FREE but this year I was so excited to watch it (Yellowstone) on the same platform, but NO I was only able to watch episode 1 of season 5! what a big disappointment for me and my mommy. The company is doing too much to get money for their customers and company really need to do better.

By James Kitchings

1 year ago

We want to get Paramount plus and can not get it. Help.

By Annoyed

1 year ago

Two months of star trek bliss came to a screeching halt two nights ago because of this garbage app, attached to garbage, expensive xfinity. Did the listed troubleshooting many times to no avail. Pull this app for maintenance, or an overhaul, just stop embarrassing yourselves. Frightening to see how many others can't watch what they pay for, please take notice.

By Jennifer Schmidt

1 year ago

I have been trying to cancel my subscription & it is impossible to cancel. I will notify my credit card company. You people are shisters. Will tell everyone I know never to subscribe to this scam of a network.

By Althea Barnett

2 years ago

Enrolled, gave all info requested, unable to access Paramountplus, your system is denying my password which is the only one associated with this email address. Please cancel this application if you can’t fix this problem

By Tommalene Morales

2 years ago

I have not been able to watch 1883 since I downloaded the free trial thru T-Mobile. I click on the episode and after a minute or so of waiting I get an error message. “Error. Something went wrong! Please try again later. Error code -“ There has to be a better way to contact you.

By Kymberly McCabe

2 years ago

Want to cancel free trial. Never was able to watch anything on my tv

By Debra Amatucci

2 years ago

Being billed for signing up for a free month , $ 1.02 & $ 1.99 = $3.01

By john garvey

2 years ago

i need. A phone # for paramount network. so I can call and see if. I want paramount network on my roku on tv and keep it a long time and set it up.

By Cynthia Ferri

2 years ago

I subscribed last night didn't even get to watch the movie I wanted to see I did this through my roku acct on my TV using my debt card this is my sister's email account because my phone service is off

By Jay Larson

2 years ago

Wants to know tv provider comes in on WiFi none of the names are google play

By Jennifer Ratkowski

2 years ago

I still have one more day on my free trial I ended up getting billed 99 and I wanted the 4.99 I can't get through to any one . I've tryed everything . Very passed off

By Michelle Cantrell

2 years ago

So mad right now I pay a membership fee for this and I go to get on it to watch something on my Roku box which I've always had this on my TV never had a problem now it's saying I have to sign in with my TV provider and my TV provider is not even on your list, so if I'm paying for this I want this s*** to work I'm really upset otherwise I'm canceling my membership

By Cheryl Baker

2 years ago

I have been trying to get my CBS All Access account closed but I’m still being charged monthly. When paramount + took CBS over I received an email stating things would automatically roll over and I didn’t need to do anything. But months later I’m still being charged. I have no way to cancel the CBS app. Please take care of this and stop charging me.

By Joy Gakin

2 years ago

Ever since paramount plus took over CBS I can't watch channel 4 live. After 2 minutes it glitches then volume is not in sync with whats going on in the show then it freezes and buffers. Notified them many times and am getting no help. My big issue is I dont think its far I have to pay for any of the basic tv channels because of where I live. I have to get internet and stream or cable, either or there should be free basic channels!

By LMorantine

2 years ago

Paramount Plus, today, 04/28/2021, cannot watch any shows. It starts to load my show, then throws me back to Roku's Home Page. This is the only streaming app doing this. All others are working fine. I did a soft reset of Roku. I deleted Paramount Plus app and reinstalled. Both methods did not work. I tried to write to Paramount Plus online to tell them about my issue, and I can't even do that. I keep getting an error message when trying to submit my issue on their "Contact Us" webpage. I filled out the form twice. They better get on the ball or I'll be cancelling my subscription. This is not acceptable service that I'm paying $9.99 a month for.

By Jason Goodman

2 years ago

I signed up for 7day free trial to see what it’s like and I want to cancel but it seems there’s no where on this shitty site to do that so if some person /robot cud get off their ass and let me know wtf is really goin on over there then please do so!!!!!!!Thanks for nothing!!!!!!

By Robert Davis

3 years ago

We paid for a subscription and now its asking us to pay for the 11th episode of CBS show BULL. Previous episodes were fine

By Peter J Schumacher

3 years ago

I have a CBS All Access subscription. We switched providers to Hotwire and now I can't get Paramount on Hotwire Communications. I bought ROKU and installed it. When I type in my user name and password, it shows an error. I need help

By Arthur Mcabee

3 years ago

I've been having problems with your app for quite some time. I've contacted support several times but no one seems to be able to help if this continues I'll have to cancel my subscription. I'm unable to watch any programs because the video freezes but the audio continues. But the app seems to work fine on my phone. I'm streamlining on an android TV box TX3 mini version 7.1.2

By Nadine

3 years ago

I have 2 accounts and only need one. Will need a refund please

By Daniel Johnson

3 years ago

Cant reset password doesnt send me link

By anita martinez

3 years ago

I want to cancel my subscription please. Asap thank you.

By Annie Lee

3 years ago

I have been trying to cancel my subscription with CBS all access. I'm still being billed. I do not want this subscription. I will appreciate it if you would help me to complete this cancellation

By suzann Haskins

3 years ago

Wont let me sign in says credit card expired it is not until 2024

By Clint DeBrand

3 years ago

My transfer from CBS all access gave my wife’s tv paramount+ app and works. My tv UN55KS800D smart tv did not pickup your tv app. my tv is 4 years old Samsung.

By Sandy Smith

3 years ago

Have a brand new firestick 4k, and an older one. The only app that doesn't work properly is your stupid app. I try and click it to watch my channels and it goes straight to live but leaves the list on it and has double voices. I have to unplug my firestick and then plug back in EVERY FREAKING TIME!!! And I pay for this shit!!!!! Fix it or I will cancel. It didn't do this when it was cbs all access just after it went to paramount

By Shari Ferguson

3 years ago

Im paying for no commercials and yet it goes to advertisements and freezes

By Bruce H Scroggins

3 years ago

On my Computer where are the app settings

By Larry Reissinger

3 years ago

Unable to get CBS streaming working with Parmountplus. I am able to login, but when I try and watch a Tv show it just hangs, but works on my PC, help. Is there a help # if not I am thinking about canceling this service. I never had a problem with CBS streaming....

By Dayton Skelly

3 years ago

I paid for commercial free and now all I’m getting is commercials. Why? About an hour ago there was none now all I’m getting is commercials. Watching the good fight on cbs with commercials. Why and please stop them.

By Linda Luna

3 years ago

I can sign in but when I go to watch any show I get the error message to try again. I have unplugged to restart and still can watch anything. Never had a problem when it was CBS all access. What do I do now?

By Tracey Fowler

3 years ago

Want let me sign back in

By Tami R

3 years ago

I’ve downloaded the new app to my tv and am able to sign into it but once I click on any show or movie, I get an ERROR message. Please help!!

By Carey Vega

3 years ago

Cannot watch any shows

By Cindy Leandro

3 years ago

CBS all access premium member. Unable to get into your app. Your reset password link doesn't work. Extremely frustrated. I've already paid for March.

By Padraig

3 years ago

Have an active subscription with weeks left to cbs all access...today it says my sign in info is wrong which is incorrect...works on all other except sign in for paramount...please fix this issue

By John Dolyak

3 years ago

One of my tv’s with Roku is not excepting my password when all other devices is. What to do

By John Dolyak

3 years ago

One of my tv’s with Roku is not excepting my password and works on all other devices and tv’s

By Katrina Johns

3 years ago

HOW DO YOU CANCEL. I’m being charged $65. I want it stopped immediately. I’m signed in through my cable company. Why would I agree to this fee?

By Mary McCoy

3 years ago

I just added Parmount to my Xfinity package because I wanted to watch Yellowstone. It wont let me start on episode 1 , Season 1. What is the point oh this?

By jayrab13


Crashes, bugs, and logouts - oh my!

I got really excited for this app because it has a few shows I used to watch all the time and this was an opportunity for me to binge whilst quarantined... but let me sum up my thoughts with one word: GARBAGE. I initially downloaded this for Firestick 4K TV. It plays an episodes for 4 minutes, then starts to lag, then crashes and freezes up my BRAND NEW Firestick. I uninstalled and reinstalled thinking this may fix it. Incorrect. All my other streaming apps are running flawlessly without a single problem. I thought it would improve if I downloaded on my iPhone, same problems. Other issues: (1) after an episode crashes, the app constantly thinks I don’t have my provider log in. (2) if I was lucky enough to get 10 minutes in before it crashed, it makes you start the episode over when you go back in and plays ads (3) holy ads. So. Many. Ads. For example: Ink Masters. You start off with 4 ads for about 2 minutes, it plays a quick recap of the previous episodes, then goes to another sets of 4 ads before even really getting into the episode. So frustrating. I really was looking forward to this app streaming, but the app is just trash. It should be taken out to the back of the barn and shot, hire new developers, implement Agile, and get a good product on the market.



By thebigearedbandit


Awful with Chromecast and limited selection of episodes

I only wanted this app to watch Ink Master. First of all if you chromecast BEFORE making a selection the app will just stop working, it’ll go into a sort of screenshot mode where anything you click is unresponsive. Second of all the ads for this app don’t make sense, they’re nonstop and anytime you make a little adjustment they make you watch ads. Third and worst of all is there are missing episodes??? Somehow if you click on certain seasons of Ink Master they’re missing episodes and there’s no way to access them. If you go to paramount network on a laptop they’re there but they’re not on the mobile app. Incredibly frustrating app, clearly needs a lot of work. Very disappointed and tired of trying to make it work. EDIT #1 LOL I just read through the reviews and had to change my rating from 2 stars to 1 Star. A handful of people have had the same issue I’m having except they wrote their review TWO YEARS AGO. So if it’s still hasn’t been fixed it never will. What a pathetic development team. I don’t even want them to respond with their fake “eMail oUr trOubLeshOot tEam fOr heLp”. I don’t want to hear it. Absolutely pathetic. Don’t waste your time trying to navigate this app.



By Jsymo


Paramount Disappointment, Streaming Disservice

For the number of awesome programs that are on this network, the app to watch them is pathetic. Ink Master, Bar Rescue, Marriage Rescue.... reality shows that are examples of the level of care and detail that goes into their entertainment. Meanwhile the developers didn’t think it’s necessary to put a single ounce of effort into doing their job. For a streaming service to have difficulty actually streaming.... shame. The commercials are understandable, gotta make money, repeating the same four commercials every ten minutes is a different story. The glitching, the freezing, the randomly shutting down, the repeating commercials immediately after a commercial break, plus the issue of each time you pause or try to go back you either get kicked back to the beginning of the episode or the entire app shuts down. I’m trying to understand who thinks this is adequate enough to put this on the market and give it to people and call this pathetic excuse a streaming service. Go back to school or put pride in your work. Something that’s just not this. I’m not mad, I’m just disappointed.




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