Contact NFL Network

Contact NFL Network Support


Company Name:

About: NFL Network is an American sports-oriented cable and satellite television network that is owned by
the National Football League.

Headquarters: New York, New York, United States.



NFL Network Customer Service 👿🤬😡😠💢😤

NFL Network Contact Information

Listed below are our top recommendations on how to get in contact with NFL Network. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact NFL Network. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of NFL Enterprises LLC



Verified email ✔✔

E-Mail: watchnflnetwork.support@nfl.com

Website: 🌍 Visit NFL Network Website

Privacy Policy: http://www.nfl.com/help/privacy

Developer: NFL Enterprises LLC


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https://www.nielsen.com/digitalprivacy




Read 25 Customer Service Reviews 😭😔💔

4.7 out of 5
Michael Humphrey
2024-11-16

Your aerial coverage of games is much like viewing a video game. Why in the world would you opt to use camera views of the field that make players look like ants running around the field of play. Please discontinue use of this type of aerial camera coverage and resume the normal on-field coverage. The current coverage turns avid fans off from viewing NFL Network and subsequent canceling of subscriptions. Please correct.

Ryan Brainard
2024-04-07

I have been trying to cancel my account and get a refund since November of 2023. I keep emailing the NFL support email that my ticket was created with that say to reply to this email and I still have yet to hear back. I went and canceled my subscription on the app and I am still being charged $6.99 monthly so I would now like my refund of $41.94. The worst customer service I have ever had to deal with.

Greg Miles
2024-03-26

I canceled nfl network in December or January and you are still charging me $6.99. X January February and March 18 and I would like my money back.

Cynthia Klein
2024-02-02

I have a BIG PROBLEM-see below. I would like to remind all broadcasters & executives that there are TWO teams playing in the Super Bowl; not just the KC Chiefs. I am not a fan of either team, in fact, my Lions just lost to SF. However, the station leads off with KC EVERY SINGLE DAY & NIGHT. All the comparisons to Brady are over the top ridiculous!! Yes, Mahomes has great numbers; however, let's circle back in about 15 years and see where he's at. Of all the shows, the GMFB hosts are likely the most impartial. Even P Schrager who loves the Chiefs & Mahomes, said it's far too soon to compare the two QB's and name Mahomes the new king. SF has many good players and a great coach too. Players that don't disrespect other teams by throwing helmets and being cocky with the opposing team's fans. SF has a great team and should get more than an honorable mention. I feel anyone involved in sports broadcasting should be able to objectively look at all teams involved in whatever game is being played and comment impartially even if they are die-hard fans of a particular team. If they can't be objective, they shouldn't be on air; they can spout off to their relatives who likely agree with them. Lastly, don't make it so hard to find out how and where to submit feedback. We pay for your station and should be allowed to leave feedback without an act of Congress.

THOMAS J WUNDERLY
2024-01-16

cancel my account.

Curt W
2023-12-27

I'd like to request that the print of the "banner" at the bottom of the TV screen be enlarged a bit. Even with a 55" TV only 10' away and with progressive lens glasses I still have great difficulty reading it. Thank you.

Dolores R Jennings
2023-10-15

Can't log in to my account on my laptop. I will watch app while traveling soon. Can't log in on my daughter's tv. Chat was no good; wanted $1.00 plus $55.00 to get answers. Please inform me how to get the app on my laptop thanks

John R Damian Jr
2023-09-24

can not access nfl+ with laptop or my firestick. It appears i have 2 accounts, so 1 should work. I can watch games after they are played. Can't watch the NFL channel, stream live games, well actually access anything that isn't 2 hrs old. Can't stream radio either, unless i use a radio.

Ralph A White
2023-09-13

Why is MJ Acosta no longer hosting Total Access? She is NFL Network's best on air host on what used to be my favorite NFL Network program, Total Access.

B Cook
2023-08-10

I wish that you had more women who look like real people who don't have a pushed up and emphasized and just the right amount of exposed bust; guys will still watch your network; really, it's true and you might get more female viewers. just saying.

Janice
2023-01-30

Feel the need to express an issue I had this morning (1/30/23) with your new hire, on Good Morning Football. Jaime Urdahl. My husband of 45 years, died 45 days ago. I had finally mustered the courage to watch the breakdown of what happened yesterday with playoff teams, for the first time, encouraged by my sister-in-law this morning discussing how impressive the KC Chiefs were with Patrick Mahoms who my husband loved to watch and we had watched together. Watching ANY football or even hearing about football has been extremely difficult. His death was sudden, unexpected, and tragic. He was an avid watcher of the NFL network. Daily. When I turned it on this morning, there was discussion of the game and an enthusiastic breakdown by one of the other male hosts. Then the camera turns to her - Her - what I considered very arrogant, haughty, and I guess what she considered impressive somehow was " I don't know if you watch football, but shame on you if you don't" Guess she is trying to make an impression and gain status to encourage ratings??!! At this point I said out loud in my empty house - " I have a good reason for not having watched that game !" I would encourage management / executives to remind Jaime " remember you are speaking to a varied audience and you might consider what you say and how you say it. We have a societal responsibilty on television - remember that?? People are watching and listening and it is important to be somewhat introspective and sensitive to that responsibilty. Consider other people for a minute, Jaime, in a way that you obviously did NOT this morning. Remember who your audience MIGHT be. I do not have a Twitter account or I would have messaged her personally. P.S He was a huge, huge, lifelong Browns fan. Forever Browns.

Michael Kelly
2022-12-25

You jerks!!! You cut out the Franco Harris jersey retirement ceremony. Are you that broke that you had to cut away for commercial? Money hungry! The NFL has become an embarrassment. Franco was a class act human being and you disrespected him and his family. You should be ashamed of your actions.

Jarrod Jackson
2022-12-24

absolutely the worst service.i paid for the rest of the season for my TV. it will not work with my provider but it's impossible to get your money back .I won't keep it on my phone anymore now either .no regard whatsoever for the consumer.

Donald
2022-10-26

Greetings, This week, NFL Network is airing the Chiefs game and the Buccaneers game multiple times - one might think those were the only two games played this past week. There are many time slots devoted to game replays every week, and the same two games this week (Chiefs and Buccaneers respectively) are dominating the replays. How about giving other games some airtime. I'd like to see the Cardinals, Giants, Jets, and Cowboys game replays, please. Thank you, Donald

James Kohlhaas
2022-09-23

I purchased NFL Plus premium which works fine on my lap top, but does not work on apple tv, even after going through the activation process...it kicks me to a "restore service" page and then says it doesn't recognize my account....arghh!

Charlie Semple
2022-09-16

Holy cow what an awful app.

Michael Chraplewski
2022-09-15

During Week #1, when on the nfl.com website and checking the actual statistics during the game the following two things were happening: 1) The game stats by player were not available and an error message would come up about them not being available. This never happened in previous seasons. 2) When the game stats by player were available, none of the in-game statistics for the 2022 rookies were coming up. An example from this past Sunday's Texans - Colts games, there were no stats for Dameon Pierce. This also applied to rookie defensive players: as Devin Lloyd of the Jaguars put up 8 solo tackles and 2 assists but did not make the stats list below. It was also happening during the preseason games as well. I trust that other people have brought this to your attention. Thank you very much

Mark Perez
2022-09-05

Your app sucks. I will cancel my subscription in September. I have tried to work with you all but no luck. You just lost a paying customer. I will tell everyone I know to not waste there money.

B. Sarvis
2022-08-21

NFL Network is not playing the live pre-season games. We purchased the NFL Network as an extra through Spectrum. I have contacted Spectrum 4 times in over a week and the issue is not resolved. Please advise.

Cindy Fee
2022-08-16

that rob smith looks awful he needs a haircut and a shave. his appearance is a distraction when he on i change channel so is tomslin needs a haircut . these people are on national tv and they look like criminals nfl network clean it up. people cannot get a job looking like that .or get somebody else.

Andre Lacy
2022-08-15

nflapp not working 7622078659

Andre Lacy
2022-08-15

my nfl network app keep spininng pls help or call 7622078659

Please fix the app already

2022-04-29

by Xcrun4ever

How many people does it take to tell you to fix the app everyone is actually telling you problems with the app but know one is listening on the other side the people who are to fix this app aren't even reading the reviews to help them out. Its been almost a year since the last update i see some apps getting updates and fixes once a month and even once a week but the app the is so popular the people that are to be reading and fixing app aren't doing there job either fire the people not doing there job And hire some people that will do there job and fix the NFL Network App please. Its real easy if you just listen to the many people on here even telling you whats wrong with the app if the person or people that are to be fixing the app aren’t then hire someone or some people and get someone or some people who cares enough to do the job and let them fix the NFL Network application
Thank you

Doesn’t work on firetv. Tech support awful

2022-05-06

by BradFamily

Since the beginning of this season firetv only shows about 1/2 - 2/3 of the Gamepass replays on Monday/Tuesday. This happened on 5 different firetv devices.

I reached out to tech support week 1 and was told “we’re working on it.”

I waited until I couldn’t stand it anymore and reached out this week. Was told I was looking in the wrong place (I’m looking under the giant menu labeled “Gamepass” where else would I look?), that the *old* issue wasn’t related to my problem, and that they offer no refunds. Basically the snarky little neckbeard at tech support left it with “you’re doing it wrong.”

A multi billion dollar corporation charging $99 a year for an app that doesn’t work. It is also buggy and sometimes just shows a black screen or dies on IOS and firetv. Every time I load the app I have to login again. As another example- I waited all weekend to watch a game, I load it up on my phone, hit the skip 30 seconds button, and it fast forwards to the end of the 4th quarter showing the score and ruining 2 hours of planned enjoyment.

Honestly it would be easier, cheaper, and more reliable just to torrent the games you want. This is a complete crap show.

I have poorly converted Japanese sexy toy apps that are more reliable and easier to navigate.

Availability

2022-05-13

by Riodejavu

So my cable provider failed to reach an agreement to carry your network. I switched cable providers, because I don’t play games when it comes to watching football. The new provider, shortly thereafter dropped the network as well. So I decided to download the app and pay for a separate subscription. Problem is, you guys don’t offer that. Why can I go to NBA TV and enjoy the perks of not needing cable to watch their programs, along with Showtime HBO and other networks, but I can’t do the same with NFL Network? I mean it’s only 2019, who do you have to hire to make that option available? I want to watch NFL Network too! Sheesh...😩😤

UPDATE: I have officially changed my cable provider to Xfinity, and I STILL can’t stream this app through my phone because Xfinity, only one of the largest cable providers in the Chicagoland area, is not a listed provider within the app. Would you PLEASE fix this???


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