Contact The Zeus Network Support
Published by The Zeus Networks on 2023-11-29 About: Featuring some of the biggest stars on the internet, The Zeus Network delivers
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How to Contact The Zeus Network Customer Service/Support
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Privacy & Terms:
http://thezeusnetwork.com/privacy
Reported Issues: 30 Comments
By Keyona
5 days agoMy app not working it’s not showing baddies Caribbean
By Marcella J Jones
2 months agoI paid for the Zeus network today NOW it will not allow me to log in on my TV!! I need to know what is goin on OR I need a REFUND!!!!!
By Glenyana Starks
2 months agoI want a refund
By Tracey Grant
4 months agoWhy is it telling to subscribe when I just did and yall took payment out my account too.i will seek legal action this some fraud shit everything thing is locked this a scam I need actions taking or it will be some actions taking like talking to legal aide
By Bree
5 months agoI pressed monthly and it charges me 59.99 for yearly and I’ve been trying to track a help line for DAYS they don’t reply when you message them on the app so it’s really starting to pmo
By Akiesha Menendez
5 months agoI have an already paid subscription and still have my receipt in my phone. I first got zeus on my old iphone and got a new android and am not able to get in the app and watch
By Patricia m Randall
8 months agoi added the wrong email address i need to remove prandall196@redacted from my acct please can someone help me please
By Rosa Ledezma
10 months agoCharged me double & I want my money back
By Natasha
11 months agoSubscription clearly says 5.99 a month which is cool plus taxes comes out to 6.56 but Zeus’s has also been taking a extra 8.75 for March April and May and thats clearly not what the subscription says. I need a refund on my money or I will clearly be canceling and I can’t even get in touch with a live person to help me resolve the issue. Bad as I enjoy watching I will have to cancel due to lack of support and over charged payments from my account.
By Ayesha
11 months agoTheir website is modified to scam you out of more money than what you agree to. I selected the 1 month subscription for $5.99 and was charged $59.99. Very infuriating. This is not a website that you can trust to handle subscriptions ethically. I'm a fan of risky television but its not worth getting scammed for. When I tried to contact customer service to rectify this issue, I was provided a nonworking number. I will never patronized this site again.
By Ebony Finch
11 months agoI just paid 59.99 for a year for this app it took the money off my debt card but I still can't watch any thing its locked
By Vanessa hall
1 year agoI need my money back from this account which I unsubscribed to. They just took a payment from my bank of $5.99. Please I need a refund. Thank u
By LaTonya R Patrick
1 year agoI’m being charged for something I can’t view or look at, send back refund!
By Antoine Richardson
1 year agoTook my money but app doesn’t work refund my money please
By Syreeta H
1 year ago*****PISSED TF OFF***** I’ve subscribed successfully. And all the shows are LOCKED. And I get the message” Your subscription has expired. Renew today to get unlimited access on all your devices”. I’ve already renewed it thru my Iphone and when I log in on my TV, it says “Thank you! You’re ready to start watching”. I’ve been watching shows for scout a month now no problem until now. Please contact me ASAP.
By Dornice
2 years agoPay for the service then it said declined I want my money back are will refer this to take legal actions
By Fontella Avery
2 years agoI paid for a subscription and my money was taken out my account but the app says it declined
By Victoria kanalos
2 years agoI really need to get into my zeus account or you can in subscribe me because I been emailing you all day and still no email please contact me
By Tamika White
2 years agoWhy is Zeus Network promoting bullying of young African American women what type of business is this network running you would think since the owner is a black man he would protect black woman from being bully and abused on TV this network promotes bullying and harassment, and abuse
By Johnny willis
2 years agoWhy is Joseline Hernandez is allowed to use the N WORD AND ABUSE THE WOMEN ON HER SHOW USING THE N WORD IS UNACCEPTABLE
By Cecelia Watson
2 years agoHow do I change my old credit card to my new credit card the old one expired
By Latoya
2 years agoI can’t watch season 1! Only s2 why??
By Crystal Maxwell
3 years agoIt keeps trouble shooting its ruin my experience
By Tora
3 years agoWhy am I not able to make a payment to watch your app ?
By Daytra C Odum
3 years agoI'm trying to talk to a live person to buy Zeus for a yr. I have important questions to ask
By Gary T Piontkowski
3 years agoI have been trying to cancel this for 5 months. I want it cancelled and my refund of 3.99 x 5 months. This is my 5th email
By Tonya Fitzgerald
3 years agoI just prescribed to Zeus but it will not let me connect. It keeps saying "trouble connecting" I can connect with all of my other shows but this one. If it's going to be a problem with this then I would like to cancel this prescription and get a refund.
By Martialbomb
I love Amanda and King Bach but
I love the creators who founded the platform but honestly the app needs a lot of work. It’s really buggy, the design is sloppy and is really hard to click on anything, I haven’t been able to watch any video and I already payed.. I am disappointed because I really want to support your new entrepreneurial journey but if you guys are not gonna take the time and money to find a top notch coder then how are you going to compete with other platforms that have excellent quality and really well made apps ? With this app’s ugly design it just shows that you guys didn’t care and just launched the thing without even making sure it worked properly well. Trust me, if it’s not fixed soon I doubt people will continue their si subscriptions. This is similar to TanaCon . Everyone has faith on it but the creator just didn’t care enough and it turned out a real disaster. I bet the series are good but how the f* I am going to watch them if the app doesn’t even load anything? Besides I subscribed because of the for Lil Tay series and no episode is unlocked :/
By Bellia
Bad Customer Service
I contacted The Zeus Network June 7, 2019 via email to cancel subscription because they didn’t have the option to do so via website, app, iTunes and no contact number whatsoever. I reached out again on July 26 until present and have sent multiple emails and still no response. I even tried to contact them via Instagram and still no luck. I just want to cancel this yearly subscription as I don’t even use their app or watch the videos. I find it ridiculous that customers can’t even get a hold of one person or get a response. 2 months! This is my last resort to find other ways and file a complaint. I just want to cancel my subscription and get a refund on the transaction that occurred recently for this year’s subscription. Something I was trying to avoid from continuing by contacting them before my subscription expired. No response to date.
By BRii, fed up customer
What can I say...I WAS HOOKED
Original:I’ve been contemplating for months now whether or not to subscribe to ZEUS and now I have and I’m in love. The originality of the shows are phenomenal, the B. Simone dating show was the push I needed to subscribe, it’s hilarious. This network is definitely for the culture and can be viewed and useful to everyone. Thank you for creating this network, I love seeing my favorite social media stars all in one spot doing what they love. Creating Magic! Edit on 9/14: Promises of new shows are not fulfilled. I know it’s a new network, but please don’t promise something and not follow through and don’t even follow up with your subscribers letting them know of any issue or changes. Inconsistent and a bit unprofessional, I don’t want to lose faith in this network since it’s for the culture. I might be back once they get it together.
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