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About: Now, book your Go Bus ticket to Hurghada, Sharm El Sheikh, Alexandria,Luxor,
Inna and Marsa Allam right from your phone. Check Schedules, make reservation,
locate stations and much more all from the app.


 
  2026-04-09

GoBus Customer Service πŸ’’

Hard-to-find customer service info can be a red flag. Is GoBus Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Elgouna for Land Transport



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit GoBus Transit Website

Privacy Policy: https://www.ecolane.com/privacy-policy-mobile-app

Developer: ETCOG GIS





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3 Most reported problems πŸ˜”πŸ’”

2.2 out of 5

Bad

2025-03-13

by Gheddooo

The App not working. 😑

Very bad

2025-03-14

by Ahkligbkiterhkotxej

Application is uselessss

Trash service indeed

2025-03-15

by Sherihan

I booked two tickets from El Gouna to Alexandria and on the travel date, I find out they were cancelled! They were cancelled two days before my trip without me knowing, and without receiving a cancellation confirmation email nor a text message, which I always receive whenever I cancel a trip. I called support and they refused to admit any guilt and the agent refused to transfer me to a manager or supervisor to talk to. He kept saying that it can’t be done through him which is bullsh**! I worked at a call center before and I know the procedure well. So all I got was a hellish day finding an alternative method to get back home and I got 30 EGP deducted from my tickets refund as a cancellation fee for a cancellation I did not perform. Their website is unreliable and their app is useless since you cannot book trips through it(Constant errors whenever I try)nor make any changes.

Not using Go Bus again!!!


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