Contact Banggood Global Online Shop Support

by Linda Whitney

As COVID-19 has had a great impact on my business, I had to reselect a supplier. It took me 2 months to try new suppliers and compare their supply prices, freight, shipping time, etc. This is very important for local wholesalers like me.
I bought 17 pieces of clothes, 20 pieces of accessories, and 6 pairs of shoes here. This is the first time I have used this app. The good thing is that I received these products. But it must be said that this is very bad, because these products come from 5 different places, and the time difference between the receipt of 5 packages is 11 days, I almost went crazy.
I made a choice, and I finally decided to choose another company called FashionTIY, because the products I bought from them were clearer, and I only received one package. Yes. All products are in one package, which is very convenient. And their prices are lower than here. I think I am going back to FashoinTIY. Although they seem to be smaller than here, they are more suitable for me.

by MEddyM

This is either a very poorly done website or a clever rip off!! I have been caught in an endless loop that I can only imagine was created so that customers would not be able to use the discount promised once you’ve completed your membership by verifying your email.
It goes like this- I open the confirmation email and I tap the ‘verify your email’ link. I then fill it out and submit it. This takes me back to the same page that tells me that I’ve been sent an email with a link to verify my email. All the while I am being thanked and promised my first time order discount as soon as I complete my information by verifying my email address. I foolishly followed these steps 10 times and was taken on the same circular root. If they do not reach out to me to fix this, I will NEVER order anything from them again!!
Very disappointed👎🏼

by Grab It Xxxxxxx

I bought RC car which came up with 2 battery. One wasn’t charging, then I contacted customer service. I explained issue like what happened then person asked me for too many proof. Never seen something like that in US. After all these conversations I sent you tube video link. Then rep told me to change charger, I did change charger but issue was same. Charger is working good since other battery had no issues whatsoever. Again I told rep about using new charger and issue remains same. But rep keep saying do that , take to local shops bla bla. Why in the earth he thinks that I can take $10-$15 China battery to local dealers to fix in US. Nevertheless I wrote a message to the rep stating, if you can “send me new” if not just don’t bother.