Contact Be My Eyes Support

by Naturenut9

I recently read about someone who had troubles getting help because nobody answered. Well, I always try to answer, but I have to unlock my phone first. By the time I get it unlocked, the call has been passed to someone else. If I have more than a few seconds to answer, I would be able to answer more often. It would be great if the request came through as a FaceTime call; I think I don’t have to unlock my phone for that. Furthermore, I would be more useful if I could set my app to available or unavailable when I’m sitting idle or driving. Because of the issues I have answering and the rarity of requests, I have often considered deleting the app altogether.
Other than my two complaints, I have enjoyed the app. I really enjoyed helping the two folks I was able to assist. I’ll be honest, I get really excited when the opportunity to help someone arises. Helping others is what I enjoy most in life, but I would like more opportunities to do so. Thank you to the creators of Be My Eyes for creating something so wonderful. I don’t expect it to be perfect, but I hope my feedback helps improve the experience for everyone.

by Heart_br8ker

I am a volunteer I signed up 2 days ago and got my first call earlier today!!! I was playing with my phone when all of a sudden this weird ringtone came on I looked down and was shocked and super excited at the same time! After talking to some friends that have it and reading the reviews I didn’t expect to get a call for a while so I was super shocked I was getting my first call already 😊. It was as amazing as I expected, didn’t take much time at all I helped a gentleman with his computer and logging on (letting him know what was on his laptop screen and when it turned on) easy peasy.. I was so grateful to be able to be there for him and thankful for an app like this one! Seriously this app is amazing and have told everyone I know about it! My soon to be 18 he old daughter now has it on her phone as well 😊 There is no better feeling you get when you know that you’re helping people. For me it really put the little things into perspective... Just how much I take them granted.. ok ok I could go on I love it so much lol so I’ll end with this absolutely love this app, works like a charm so far, you guys are amazing for making this and I’m truly grateful to be part of it!

by Devanmarie

I love answering calls because it humbles me that low vision or blind people go through a lot of extra work just to get through daily life. And to be able to make it easier for them means the world to me. It ALWAYS makes me smile even if I’m having a bad day by helping. Everyone is so grateful and wonderful to work with. I even helped out a man with narrowed vision who voluntarily goes out and helps homeless people and needed help reading a SUPER small print sheet that had all the resources for people in need. He just needed to find the one for housing to help people get back on their feet. Not only are they giving back and volunteering, but I felt a part of it at the same time because I was able to help him find the resources he needed so he could give out to those he helps who are homeless. Someone with a disability giving back in the way they receive help themselves is the definition of giving forward. And I just think this is Suh an amazing app, with amazing people all over the world. I can’t want until my next call to help out someone new. Now if I could also meet them, that would just mean the world to me to meet these incredible people. They inspire me.