Contact Covenant Eyes Support

So with the recent update that uses a VPN to track everything on the phone, I thought “what a great idea”. It was just another way to keep everyone more accountable. Well my happiness was quickly turned into sadness when I could not longer text, use my apps, or call people. Yes for a whole day my phone was completely useless. The only app that worked was the Covenant Eyes app. (I am the type of person that closes an app out, once I’m finished using it. I don’t like to have a bunch of apps running in the background) So at one point I didn’t close out Covenant Eyes and I let it stay open in the background. It was at this point I started to receive texts that hadn’t been coming through, and I noticed that my other apps started working. Basically the VPN connected to Covenant Eyes blocks my phone from connecting to my cellular network unless I keep the browser app open at all times. This is not okay!!!!! On top of all of that, the app is buggy. It constantly asks me to sign in, it constantly deletes all of my open tabs, and it constantly crashes. Sometimes it crashes and I don’t realize it and then if people have been texting me, I don’t receive anything. This app has really become a problem. The use of a VPN was a great idea, but it has never been perfected. It’s almost like they released it without testing it first. If they don’t fix this soon, I’m going to have to cancel my subscription.

I will start by saying that I love this concept, and the older version was great. My family uses the filtering and accountability on all our devices. However, the latest upgrade has made the browser completely useless. It constantly freezes when you go to use the browser...and by constantly I mean constantly. I cannot even do a simple google search with the browser. After typing a few letters in the search box, it stops and you can type not more. It just freezes until you close out the app and start over again...and again...and again. The older version browser would periodically freeze and then respond after about 10-15 seconds. I thought maybe I needed to update so I checked and sure enough there was an update. That was a huge mistake. I should have never upgraded. I’m now paying for a browser on multiple devices and it’s a completely useless. I can not recommend this app to anyone anymore. I will give the developer a little bit of time to fix the issue before I cancel my paid subscription.

(Downgrading my review because I’ve had more issues with this VPN. It makes Uber and lyft and Google maps all break and so I continually have to remove CovenantEyes from my phone making it useless – Covenant eyes people – please go back to a having a non-VPN option at least before I need to cancel my subscription) This is a great concept but the new version has some issues. It uses a VPN connection to CovenantEyes servers. The result is that you are going to get certificate errors in some applications such as Google maps or Google email. I’ve had Google maps sometimes not work until I uninstalled CovenantEyes. I’ve also had continual certificate errors when using Google mail. I’ve also noticed some slow down and performance impacts when CovenantEyes was enabled they go away soon as I delete it. From time to time I find websites that don’t work in the CovenantEyes browser but they do work in Google Chrome. Overall this is a great product but they need to work on the new VPN Based version as it’s a bit clunky in its first release