Mercari Status
Are you having issues? Select the issue you are having below and provide feedback to Mercari.
problems reported in the last 24 hours
Summary of Mercari Problems 😠👌🔥
- Scammers can get around the security
- Difficult to verify identity
- Search results can be inaccurate
- Limited search filtering options
- No ability to remove key words from search
- Lack of sub-category options to filter terms
46 Reported Issues: 😵🆘🛟🚨📢
The feature Messages stopped working two weeks ago. I get offers from buyers but I cannot answer them, and so far i have missed two sales. If thew problem continues I will close my store./
Keeps freezing when typing a message or trying to create a listing. Can not drop down to next line when writing description
For 2 weeks my Mercari app is not working. It appears to be frozen.
The app has not been working properly for the last 3 days. I can get into the app but no buttons work this is really getting annoying now
I can’t click on anything. It’s like the whole thing is frozen. Won’t let me go to messages, see my items for sale, buy anything; nothing. When you try to click on anything at all it does nothing.
App opens, allows me to type in search bar, but all icons including results from search bar will not open or allow me to click on them. Can’t access my account/messages/ current purchase status etc. Though I’m receiving email after email from Mercari of notifications of offers, recommended items etc. I have not received anything in relation to a warning of any kind. System down or have I been removed?
Same problem. Frozen home screen. Super frustrating!
Same problem. Frozen home screen. Super frustrating!
My app is stuck. It won’t allow me to click on anything. But if l go through Google to get to my account l can do all. Help!
My Mercari screen shows list but couldn’t able to click anything on the bottom, please help fix this!!
All buttons on my Home Screen are frozen. I can’t check messages, notifications, list, search or do anything. All I can do is scroll up and down and side to side. Please fix!
My app is completely frozen on the home screen.
Still freezes on the home screen. Can’t search anything nor can I check notifications, messages or anything. I deleted the app and reinstalled it, that worked for a day now it’s back to being frozen on the Home Screen.
Mercurial stays frozen. Nothing will open for me on my iphone
My Mercari Home Screen is frozen. I can’t press on anything or search up things.
Mercari app is frozen i try to force stop only time i can get in is when someone messages me
I can’t get my Mercari app off the screen that comes up it’s stuck and I’ve tried restarting my iPhone and it doesn’t help
Same issue, All buttons on my Home Screen are frozen. I can’t check messages, notifications, list, search or do anything. All of my other apps work perfectly, no network connection issues on my end, I’ve restarted my phone, exiting out of app, restarted app..still not working
All buttons on my Home Screen are frozen. I can’t check messages, notifications, or do any searches.
All buttons on my Home Screen are frozen. I can’t check messages, notifications, or do any searches.
Yesterday & now again today my app is just freezing up. I’ll touch something on the screen & nothing! Yesterday this caused me to not be able to print labels & get shipped out. Any suggestions? All other apps on phone are working
My Mercari is frozen
All buttons on my Home Screen are frozen. I cannot check messages, notifications, or do any searches.
My app is frozen on the Home Screen I can’t nothing I touch works
Every time I try to open the add the screen goes blank
I just can not list anything. I am selling n have not problem. I have an amazing status. As soon as I downloading photos and hit next n just logs off. No connection. I still have tons of stuff to sell. Please help me.
When I put mercari.com the only thing I get is A BLANK PAGE nothing else. I tried restoring pc to original settings and nothing, the same problem. I have internet explorer. Please if you can get back to me asap that would be wonderful. Thank you.
Try to list an item but all i get are blank catagories and when i touch the screen some catagories pop up but quickly disapper. Started a month ago after selling for 3years. Ive tried everything to my phone and nothing fixed it.
Every time I try and sell my screen goes blank and i have to start all the way over but it won’t let me sell. I would like a solution please.
Every time I try and sell my screen goes blank and i have to start all the way over but it won’t let me sell. I would like a solution please.
Have a Problem with Mercari: Buying & Selling App? Report Issue
Common Mercari Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Mercari app on iOS and Android devices. Solve all Mercari app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mercari, Inc., developers of Mercari.
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