Packages app not working? crashes or has problems?

Packages Status

Published by Pavel Tisunov on 2023-10-12

Track all your packages from Aliexpress, Lazada, Amazon, Wish, eBay, Joom,
Gearbest, Banggood, ASOS in one place. Import packages directly from
Aliexpress, Lazada, Amazon, Joom, Wish, eBay! It is no longer necessary to enter
the tracking numbers manually, you can import tracking numbers with name of
goods you bought.

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Common dislikes about Packages app

- Some China shipments may have slow updates

- May display temporary errors when tracking packages

Have a Problem with Packages - Track Your Parcels? Report Issue

Common Packages Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Packages app on iOS and Android devices. Solve all Packages app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Packages iPhone Issues and Solutions

Packages iOS app crashes, not working, errors
Packages iOS app network issues
Packages on iOS has black/white screen

Packages Android App Issues and Solutions

Packages has errors/crashing/not working
Packages server network connectivity issues
Packages has black screen

Packages iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Packages app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Packages app crashes or not working on Iphone (iOS):

Close and restart the Packages app on iPhone
Update Packages app to the Latest Version for iOS
Uninstall and reinstall Packages iPhone app
Update your iPhone to the latest iOS version

Fix Packages on iPhone unable to connect to server/internet connection issues::

To resolve Packages network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Packages black/white screen (blank screen) on iPhone:

Follow the Packages iOS app troubleshooting guide Here →

Packages Android App Issues and Solutions

Fix Packages not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Packages app issues:

Force Stop the Packages App
1. On android, goto "Settings" » click Packages app. » click "Force Stop".

Update Packages to the latest version on PlayStore

Clear Packages App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Packages app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Packages.

Fix Packages unable to contact server/ Packages internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Packages » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Packages » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Packages on android.

Solve Packages black/white screens issue on Android:

Follow the Packages android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Pavel Tisunov, developers of Packages.

Verified email

Contact e-Mail: [email protected]

66.67% Contact Match

Developer: Pavel Tisunov

E-Mail: [email protected]

Website: Visit Packages Website

About this app

Track any courier, or logistics company like: UPS, FedEx, P2P TRAKPAK, wnDirect, Chronopost, Globegistics, Yanwen, 4PX, DHL Global Mail/eCommerce, DHL Paket, Bpost, SF Express, DHL Express, Winit, NovaPoshta, Sky56, YunExpress, PitneyBowes (GSP, UPAA), Chukou1, Pony Express, UBI, Parcelforce, TNT, Flyt Express, SFC, Yodel, DPD DE, DPD UK, DHT Express, Wish Post, LWE, GLS, SDA Express, Hermes, Panasia, Colis Privé, myHermes, Colissimo, KWT56, Landmark Global, Skynet, CNE Express, Purolator, UPS i-parcel, Boxberry, Aerotrans, BRT Bartolini, Post11, MailAmericas, J-NET, Skynet, Correos Express, Lazada Express (LEX), GDEX, DEX-I, DPEX, DPE, Aramex, ABX Express, NinjaVan, SEUR, MRW, GLS Italy, DirectLink, eShopWorld, Yodel Direct, Parcel2Go, Metapack, APC, Wanb, Kerry Express, TAQBIN, Intelcom Express, DAO 365, Zeleris, Envialia, Estafeta. • Account will be charged for renewal within 24-hours prior to the end of the current period. Track all your this app from Aliexpress, Lazada, Amazon, Wish, eBay, Joom, Gearbest, Banggood, ASOS in one place. Import this app directly from Aliexpress, Lazada, Amazon, Joom, Wish, eBay! It is no longer necessary to enter the tracking numbers manually, you can import tracking numbers with name of goods you bought. "No more logging in to multiple trackers, I now can track all my shipments from multiple sources, and shippers, from one app. Once I put in the tracking number Packages does everything else for me. Just great!!! Now you can track this app on the official websites right from Packages . In parcel details next to the tracking number there is a new button. See Estimated Date of Delivery for registered parcels right in Packages ! All I need to do now to improve my experience is upgrade to the Premium version". Cost of renewal stays the same as when you first purchased subscription. Serious time saver and unbelievably easy to use. Found an error, or want some feature? Don't even need to know who the shipper is. Write me at request@parcelsapp. com and I will help!