Mercari Status
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problems reported in the last 24 hours
Summary of Mercari Problems 😠👌🔥
- Scammers can get around the security
- Difficult to verify identity
- Search results can be inaccurate
- Limited search filtering options
- No ability to remove key words from search
- Lack of sub-category options to filter terms
46 Reported Issues: 😵🆘🛟🚨📢
The app keeps locking up on me and I have to reboot my phone. Sometimes that fixes it, otherwise it unlocks itself at some point hours later. What’s the fix?
My screen is frozen?
Screen keeps freezing up on every item when I ….X out the item to continue , I have to completely close out of the app then restart from beginning every time been like this for over a week
Two issue: after editing a listing, scrolls back to top. This morning App keeps freezing.
Every time I promote an item it feeeWs and I can’t promote another item? I must come all the way out and go back in? Time consuming
App works fine on my iPad and desktop. On my phone the display is not working right. I am unable to promote or send messages to buyers. I can’t see my items that are for sale because the photos are blocked by the price reductions. Anyone know how to fix this?
I wasn't able to delete my Mercari app so I could reload it. I still can't get logged in. When I do try to login it has an error message saying "something went wrong" Linda Long
I have an Apple iPhone 12 and the software is up to date, however, the screen keeps going blank when I try to add, revise or comment on an item. It has been doing this for well over 6 months. I have had to uninstall and then reinstall the app MANY times to get it to work. I thought maybe using the Mercari website on a desktop would be easier, but it is not as it does not have all of the same features as the app. It is so frustrating.
App keeps freezing on me. I can't add price; I have to save it in my drafts first!!!! Fix your damn Update
Everything is backwards as if I'm the buyer instead of seller. A potential seller sends me and offer and it ask me the seller to buy it now. Costing me money
It won’t let me rate the person I got the package from when the money was took out of my back account. It say Error this action is invalid
I can’t rate a seller- whenever I press submit it says error or invalid.
Mercari logo shows only. Does not open app. I've reinstalled with no resolve
Mercari app is limited. Can only see items I have for sale from last month nothing older. I cant list new items either. Help!
Mercari app crashes 1-3 seconds after app start up on XS Max. Issue started occurring sometime last week
Iphone 6 iOS 12.5.5 Mercari Version 6.179.1 When opening app crashes within 2 seconds
Have a Problem with Mercari: Buying & Selling App? Report Issue
Common Mercari Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Mercari app on iOS and Android devices. Solve all Mercari app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mercari, Inc., developers of Mercari.
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