Masterbuilt Classic app not working? crashes or has problems?

Masterbuilt Classic Status


I have a problem with Masterbuilt Classic

Are you having issues? Select the issue you are having below and provide feedback to Masterbuilt Classic.




⚠️ Most reported problems ⚠️

Crashes
75.0%

Something else
9.6%

Not working
5.8%

Connection
4.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Masterbuilt Classic Problems 😠👌🔥

- Difficult to connect initially

- Cannot set meat probe temp

- App shuts off the smoker when grill temp setpoint is reached

  10 Reported Issues: 😵🆘🛟🚨📢

Bradley Maasch
2023-11-26

Masterbuilt classic app keeps crashing. I can't keep connected to my smoker and the very frustrated with it, especially when you have a big event and you have to be away from the smoker. Please fix this app!

Chase
2023-11-24

Both the master built classic app and the newer master built app from the store have become useless. Can't even stay connected to the grill. No controls or anything. I'm pretty devastated I spent close to 1000 dollars on this as my first smart grill and it crapped out within a year. Completely lost trust in the brand will be looking elsewhere way sooner than I thought I would. My last Weber lasted me 8 years and thank goodness I still have it or I wouldn't have had Thanksgiving.

Steven
2023-10-30

I have same issue as all are saying. Worked for years, went to use today and app keeps crashing. Worked for like 2 min after complete Uninstaller, then crashing again. There is an obvious issue. Please resolve.

Mike Stephens
2023-09-15

The app is crashing. When I try connect the remote, the app crashes. I've used this app for 3-4 years with no problems. Then today crashes. I've un-installed it and reinstalled it. I'm at my wits end. Help

Larry Ringstad
2023-09-03

App used to work fine on my Pixel phone but today when i went to use it I keep getting "masterbuilt Classic keeps stopping" and it closes the app. uninstalled and reinstalled and it work for about 30 minutes then started closing again. app version is 3.1.30 installed from the google store.

Mike
2023-01-29

App won't open.

Craig
2022-12-15

The app connects built can’t change from Fahrenheit to Celsius also, I won’t let me control the temperature or change anything on the app

Don
2022-09-10

Cannot login to Masterbuilt app. I wish that you didn't have to log in to use it! I just need to connect to the smoker. That's why I bought this smoker so that I could monitor it from my phone. Please help!

Amy Bock
2022-07-06

App will not display new temp, stuck on last cook details.

Darin
2022-06-29

App cannot connect to know working wifi network.

Showing 1-10 of 10

Have a Problem with Masterbuilt Classic? Report Issue




Common Masterbuilt Classic Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Masterbuilt, developers of Masterbuilt Classic.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Masterbuilt Website

Developer: Masterbuilt Manufacturing




About this app

Whether you're a beginner or pro, you will achieve a perfect cook every time.  Simply connect your smoker to MasterbuiltClassic and let us do the work.