touchControl Reviews

by StuPadaso 12

touchControl is absolutely terrible! Would not recommend to anyone. The hearing aids are really great and much better that the behind the ear HA’s I still have and use occasionally. However, touchControl for those HA’s (Sonitrol) is vastly superior and gives the user much more control. The Signia ap will not connect if you are using Blue Tooth for any other application and you have to disconnect the phone from another Blue Tooth ap to make changes to hearing sensitivity. The ap is very poorly designed and there is zero support if you need help! Very disappointing because the hearing aids themselves are great!!

by Gracie's Friend

I got a notice that there had been update and I needed to delete the device and reconnect. Following their directions, I did reconnect with my iPhone but loss touchControl . The update date warning kept coming back even though I was reconnected and wouldn’t go away! I’m in the 30 day trial period and if this how their system works, I’m thinking seriously thinking about switching to another high end brand! I question Signa quality because of this screwup! The hearing aids are very expensive and this crap shouldn’t happen!

by Trebleinrivercity

With no guidance or familiarity with apps in general, it’s challenging to figure out some simple things, like turning your hearing aids on or off with touchControl . Text should accompany symbols, i.e “Your Aids are On, on standby”, etc. For example, I did not know the sound made when hitting the mid volume mark is the only sound feedback you get. Shouldn’t I hear a sound for each increment that reflects the volume level? It seems like there are many areas that could easily be enhanced in terms of app feedback through the hearing aids. I unndersrand that Seimens makes money on hardware and nothing on software. Better just not to have an app.

For some reason, touchControl stopped working. The pairing instructions are vague and need more detail. I was able to get connected again by selecting touchControl and reinstalling it. It feels like beta or even alpha software, but again maybe it is not designed to work with my model.

touchControl appears unfinished, like development has stopped. Interface on iPhone x looks amateurish. It is hard to tell from the docs whether touchControl is supposed to work with signia insio 5 px. Maybe it isn’t.

I am a new wearer and have ordered a remote also. I am wondering if Signia would just rather sell an expensive piece of hardware rather than develop software for a smartphone. I would like to have both. There should be a comparison of features available on the remote ad opposed to touchControl .

by DB-IL

App could use some modifications, offer touch more adjustments and a few other improvements

The devices do not always connect with touchControl to allow changes.

I also wish that the devices would not default back to original settings after charging, I’m constantly changing them so the setting I enjoy

by AlaskaDave80

I have used Signia and Easytek for a few years. Even with a new Easytek from Siemens and an updated app, the from combined tech devices manage to end up unstable time to time. Volumes suddenly increase to the max, causing uncomfortable feedback and a bombardment of loud sounds. When stable, it is very helpful, particularly with phone calls. Very frustrating to have to live with the bad aspects so I can’t rate it any higher than a 3.

by Jeazzzzz

Have had the aids for a few weeks. My settings seem to change without my resetting anything—not sure why this is happening?!?

The volume of main setting and spatial configurator changes or quits without prompting. I have tried to leave app open, but it is of no consequence. When entering new WiFi, units behave oddly & I have to reset. Paid a fortune for these and why aren’t they working properly?
Please fix these bugs!!

by Triple Tippell

I really like this application to use with my hearing aids, however I also do use a lot of other devices that are bluetooth, such as wireless beats and bluetooth speakers. You have to shut off all other devices to get this one to work. So that’s why I’m only giving it a three star rating.
It would be nice if the manufactures adjusted the application so it doesn’t matter what other devices you are using or coordinating with.

by Embsewer

I thought there were more sounds as I adjusted up or down before last update. Those sounds helped me to be sure I had my hearing aids adjusted where I want them. Now I only hear a tone at the middle but I can’t be sure how many levels I’ve gone up or down now. I’m having to open touchControl and adjust again when I’m out with others which is annoying.

by BartManBelgium

Good app but i really really wish this would support Apple watch, that way i would not have to pull my iPhone out of my pocket each time i want to make an adjustment. Simply lift your wrist, make a change on the watch and done.
Hopefully app developer is watching these reviews and put this on the top of the list for a next version!
Thanks. Bart.
Update: found out from the developer this is a restriction from Apple not allowing that type of communication.

by Quilt Lady42

I only have program 1 on my hearing aids but it is so much easier to adjust volume than the little buttons on the hearing aids. Also I like the spatial configurator, when riding in a car (back seat) I turn the sound to the front and I can hear what there’re talking about. I also hear much better with these hearing aids, my old ones were 10 years old. The technology has really advanced.

by Zam:Karmen

Pros
* Easily switch between programs, volume, etc
* Less obvious than pressing buttons on the aids

Cons/improvements:
* Font is HUGE. I have hearing problems not vision problems. It’s not discrete when you can see the screen from 10 feet away. Please make the font smaller and consider packing more into a single screen instead of bouncing around menus.
* Bass/treble are not mutually exclusive. Less treble doesn’t mean more bass. There should be two sliders (one for bass and one for treble) or just make treble plus/minus.
* Overall the UI needs some cleanup and modernizing. It’s too clunky.
* Figure out the Bluetooth issue. iPhone can still be connected to Bluetooth radio or other devises and utilize the built in speaker like on a phone call. I don’t want to disconnect a Bluetooth device to switch modes, especially when I’m in the car
* Make a widget to appear on the home screen with a simple swipe to activate. This is also great in a car situation or anytime one doesn’t want to launch touchControl to change modes.

by Godzilla 2.0

I go to ALL EARS HEARING in Sacramento Ca. There’s a girl there named Sydney. She is sooooo awesome! When I gone in she has always checked my hearing aids and re done my app twice cause my phone deleted it. Every time I leave there I hear better!!! Thanks to Sydney and touchControl.
I wish I could make it a little louder but to be honest I know it’s working well because my tv volume used to be at 80 now its at 20. WOW !!!! Right.
When I heard ringing cause of feedback Sydney has put some little filters that totally helped to kill that noise.
I truly appreciate her help and touchControl is sooo cool. I joke to my friends when my wife starts nagging touchControl is perfect cause I just shut my aids off and they turn into ear plugs to shut out the noise, lol.

by HappyMamaTurkey

I recently had a baby and have had constant ringing since that has caused an issue when I went back to work. My ENT never mentioned touchControl before... I was lucky just by sheer luck to have found it. I had to make an appointment with my ENT to have it activated with my hearing aid. I have been using touchControl for two weeks now and I can really tell a difference. Of course it will never make to ringing go away but it certainly helps the situation. Being born hearing impaired I know not to expect too much from touchControl but man I wish I would have had touchControl all my life. Because I can hear a great difference. I wish I had a little more control of my aid, that is why it got a 4 star rating. But I can say even the doctor I work for has noticed a difference in the amount of things I'm actually hearing now! Thank you for the great help! I hope you keep improving touchControl!

by Aerosmith812

The Sigma products I have a great! They changed my life!
Maybe it’s just me, but touchControl is a little difficult to understand, even after I’ve read the instructions. I don’t change the settings, but when I replace the batteries (about every seven days for ea one, but I wear them 18+ hours a day) touchControl always reads that the volume levels are too low on the hearing aids. I don’t know why. I replace the batteries, put the hearing aids in both ears and open touchControl to make sure the master volume is in the center of the control slide. After getting the message that the volume is too low, I again turn up the volume on the aids. I don’t understand how the volume gets too low when I change batteries. Other than that, touchControl is great! I can discreetly and remotely change programs, etc. Thanks!

by TeddyJoe2290

Thes are my third pair of hearing aids. I thought my last ones from miracle ear were good but these are far better. It took me some time to fully understand what I could do with my smart phone app but it allows me to specialize them for any unusual situation.
The various programs get me in the “ballpark” but I have found I can tweak them even more by changing the “ bass- treble “ settings also for a particular environment!!!

by Swani2002

I read all the negative reviews and wonder why? The best I can tell is a professional will set touchControl up with compatible hearing aids. I have five programs that were built just for my aids and they all work fine. Volume works, mute works and each of my 5 programs select and are noticeably functional. Please research before giving ones and negative comments.

by Feralkatz

When I go to the gym, it’s very noisy, with clanging and banging and I can simply and easily turn down the volume using touchControl. After I leave the gym and get into my car I can turn it back up again.
Also I can do the same in very noisy restaurants, and I think the directional control helps, when I’m trying to have a conversation in a noisy place.
So this is very convenient, and I’m glad I was introduced to it by my hearing aid people.

by Deafeye

Hearing specialist Dr. demonstrated the Signa hearing aid, without hesitation explained comparable devices performance and factory warranty history.
Perfect fit. Easy batt. Placement. Batt. Last longer than anticipated. Music,
Grand children’s voices. Turn the ticking clock down, yeah, with the phone. Bass treble, noises background filter any way you choose . Mute if you like. So fun easy and worth the $. In real sound. Had them
6 mos. no complaints. Thanks Signa.

by Jsong123

This came along at about a week after I was fitted with my first set of hearing aids. My audiologist did not explain this out to me the very first day because there were many other things that she wanted to explain to me at that time. As it turns out, I think it was a very good decision to wait about a week before revealing the existence of touchControl. I think that was a good idea because I was busy learning about other features of the hearing aids at that time. I have three programs loaded and I switch between them quite often to experiment with how they deal with various nice situations.

by Retired Army Sgt

touchControl is very day to use. Got my hearing aids at the local Veterans Administration and the Audiologist set touchControl up on my phone and it is very easy to use. When my wife and I go out to eat I can use touchControl to control the setting to use to hear my wife without having to listen to noisy children or the constant clanking of silverware.

by Copper Moon

I had hoped that with these “high tech” and expensive hearing aids with “little computers” built in for individual control and an internet application, that continuous feedback was given to the manufacturer and/or Puget Sound Hearing. No, not the case. So when I have humidity or one ear stuffed, no auto correct occurs. I try to use my phone app to make manual corrections which seem to arbitrarily engage for maybe 45 minutes. In other words, the sales pitch is better than actual performance. I am disappointed for sure!

by NamaJojo

I've had Tinnitus for a couple le of year's now. Just 6 months ago, I was fitted with bilateral. Hearing aids for 50% loss of hearing. Kaiser said by having the hearing and, it can help with my tinnitus as well. I think it does help because I can adjust the hearing aids to pretty much drown out the high pitch of the tinnitus.
Anyway, I Love touchControl . It’s tough enough to deal with all of this as it is. Hope this helps.