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This app is absolutely terrible! Would not recommend to anyone. The hearing aids are really great and much better that the behind the ear HA’s I still have and use occasionally. However, the app for those HA’s (Sonitrol) is vastly superior and gives the user much more control. The Signia ap will not connect if you are using Blue Tooth for any other application and you have to disconnect the phone from another Blue Tooth ap to make changes to hearing sensitivity. The ap is very poorly designed and there is zero support if you need help! Very disappointing because the hearing aids themselves are great!!

I got a notice that there had been update and I needed to delete the device and reconnect. Following their directions, I did reconnect with my iPhone but loss the app. The update date warning kept coming back even though I was reconnected and wouldn’t go away! I’m in the 30 day trial period and if this how their system works, I’m thinking seriously thinking about switching to another high end brand! I question Signa quality because of this screwup! The hearing aids are very expensive and this crap shouldn’t happen!

With no guidance or familiarity with apps in general, it’s challenging to figure out some simple things, like turning your hearing aids on or off with the app. Text should accompany symbols, i.e “Your Aids are On, on standby”, etc. For example, I did not know the sound made when hitting the mid volume mark is the only sound feedback you get. Shouldn’t I hear a sound for each increment that reflects the volume level? It seems like there are many areas that could easily be enhanced in terms of app feedback through the hearing aids. I unndersrand that Seimens makes money on hardware and nothing on software. Better just not to have an app. For some reason, the app stopped working. The pairing instructions are vague and need more detail. I was able to get connected again by selecting the app and reinstalling it. It feels like beta or even alpha software, but again maybe it is not designed to work with my model. The app appears unfinished, like development has stopped. Interface on iPhone x looks amateurish. It is hard to tell from the docs whether this app is supposed to work with signia insio 5 px. Maybe it isn’t. I am a new wearer and have ordered a remote also. I am wondering if Signia would just rather sell an expensive piece of hardware rather than develop software for a smartphone. I would like to have both. There should be a comparison of features available on the remote ad opposed to the app.