tiket.com -  Hotels & Flights Reviews

tiket.com - Hotels & Flights Reviews

Published by on 2024-10-20

๐Ÿท๏ธ About: The tiket.com app is an online travel agent that offers a lowest price guarantee feature, everyday low prices, and a wide range of product options. The app allows users to book flights, hotels, car rentals, train tickets, airport transfers, and tourist attractions tickets. The app also provides world-class customer care service that is available 24/7.


       


Overall Customer Experience ๐Ÿ˜Ž


๐Ÿ‘ฟ๐Ÿคฌ๐Ÿ˜  Negative experience
56.8%

๐Ÿ˜Ž๐Ÿ‘Œ๐Ÿ”ฅ Positive experience
29.0%

๐Ÿ™„๐Ÿ’…๐Ÿซฅ Neutral
14.3%

~ from Justuseapp.com NLP analysis of 351 combined software reviews.



Summary of Customer Reviews (Takeaways): ๐Ÿ’Ž

- Offers cheaper hotel and flight tickets compared to others

- Easy booking process

- User-friendly interface with great design

- Helpful customer service that is responsive to issues

- Has potential for more promotions in the future



Read 20 Customer Service Reviews ๐Ÿ‘ฟ๐Ÿคฌ๐Ÿ˜ก๐Ÿ˜ ๐Ÿ’ข๐Ÿ˜ค

4.6 out of 5

Horrible refund policy

2022-05-22

Itโ€™s such a pain to refund your money after attempts to buy tickets which was failed due to their system failure.
They wouldnโ€™t reply and follow up with the cases on proper time and as a result the passenger would be stressed and possibly stranded.

Due to there refund policy I would not appreciate this company and would never use and recommend them to anyone.

Problem with the latest update

2022-06-23

Cannot enter the flight searching page

Update app kok malah crash terus ga bisa dibuka

2022-07-24

Update app di ios malah ga bisa di buka aplikasinya. Crash terus

Always crashing

2022-08-25

Always crash when trying to book Tiket Kereta Api. Please update your apps or just remove it from appstore

Impossible to unsubscribe from emails

2022-09-26

tiketcom took my email and information, and will not allow me to unsubscribe from their emails.

Flight search error

2022-10-27

Cannot find flights, customer service useless cannot help find solution

Aplikasi sampah

2022-11-28

Saya pengguna aplikasi ini, tapi bukan berarti lo bisa bebas spam notif berkali2 dalam seharu ke pengguna lu semau lu sendiri njeng!!!

Poor App, very hard to book hotel

2022-12-29

So far tiketcom is really good with the discount, but booking is as hard as hell. Crazy long loading, server error, maintance etc. Have waited for an hour plus AND still useless. Man. What a waste of time.

Gimmick new version

2023-01-30

So i just updated tiketcom. And i lost most of my profile traveler. And i canโ€™t add more profile. The previous version is better.

Infinity War is just a gimmick

2023-03-03

So I downloaded tiketcom thinking that they are already selling tickets for Infinity War. But itโ€™s just a gimmick to make users download. Thereโ€™s no Infinity War tickets for sale on the application. I donโ€™t like misleading application like this. They should not be allowed to advertise if they donโ€™t have the tickets for sale yet.

No refund submission from app

2023-04-01

I saw the refund feature in the latest app release notes. But I can't find it anywhere inside tiketcom .

app crash

2023-05-03

App crash buka kantong belanja. iphone 4 7.1.2

Functional.

2023-06-03

Maybe itโ€™s easier to buy tickets straight at the train station. Not sure. I did this . Awkward process, but I got to where I was going.

Sudah bagus

2023-07-05

Saya lebih suka tampilan design logo yg lama, dan penempatan fitur versi lama. Versi baru sering sekali saya terlewat karena warna birunya mirip dengan twitter, apps store, BCA mobile.

Smooth and easy

2023-08-05

Smooth and easy process

Nice UI

2023-09-06

nice UI great experience, love the new looks

Nice Rate

2023-10-08

aplikasi yg luar biasa dan sangat membantu untuk liburan,caranya gampang untuk memilih liburan yg kita inginkan,tentunya dengan harga yang memuaskan,,mantap tiket.com

So helping

2023-11-08

Thank you. tiketcom really really useful!

Satisfying !

2023-12-10

Hotel n flight ticket cheaper than others.
Easy to book too.
Hopefully hv more promo soon.

Customer Service tanggap

2024-01-10

Suka banget sama aplikasi tiket.com. Customer service juga tanggap untuk masalah penggantian nomor telepon saya. Saya jelaskan masalahnya melalui email dan kurang dari 24 jam, masalah tersebut tertangani.



Is tiket com Safe? ๐Ÿค—๐Ÿ™


Yes. tiket.com - Hotels & Flights is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 351 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for tiket com Is 33.8/100.


Is tiket com Legit? ๐Ÿ’ฏ


Yes. tiket.com - Hotels & Flights is legit, but not 100% legit to us. This conclusion was arrived at by running over 351 tiket.com - Hotels & Flights User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for tiket com Is 50.5/100..


Is tiket.com - Hotels & Flights not working? ๐Ÿšจ


tiket.com - Hotels & Flights works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with tiket.com - Hotels & Flights? Post a Review




Features

- Lowest price guarantee feature

- Everyday low prices and daily discounts

- Wide range of product options, including flights, hotels, car rentals, train tickets, airport transfers, and tourist attractions tickets

- Partnership with various domestic and international airlines, such as Garuda Indonesia, Citilink, Batik Air, Sriwijaya Air, Singapore Airlines, Japan Airlines, Lion Air, AirAsia, Super Air Jet, Wings Air, NAM Air, and many more

- Partnership with PT KAI to provide train tickets to various cities in Indonesia

- Partnership with various types of accommodations, including hotels, homestays, villas, and apartments

- Partnership with To Dos by tiket.com to provide various activities, including concerts, events, tours, and attractions

- World-class customer care service that is available 24/7 via WhatsApp and email

- Award-winning app, including Gold Award as the Best Associate Brand Exposure Co-branding Award of the Ministry of Tourism and Creative Economy 2021, Bronze Award as the Most Collaborative Co-branding Award of the Ministry of Tourism and Creative Economy 2021, Top Brand Award 2019 Category Online Travel Agency, Superbrand Awards 2018 Kategori Online Travel Agency, Special Awards Superbrand 2018 For Most Outstanding Product/Service 2018, 2nd Winner Co-Creation Program Wonderful Indonesia Co-branding Champion 2019 by Ministry of Tourist of Indonesia, and Forbes Indonesia 30 Promising Growth Stage Startup 2018.

  Customer Service/Support
Developer:
Tiket.com

Contact e-Mail:

Website:
๐ŸŒ tiket.com

Privacy Policy: