Mersive Solstice app not working? crashes or has problems?

Mersive Solstice Status

Published by Mersive on 2023-01-20

Mersive Solstice is a high-performance teamspace collaboration platform that
improves the usability and productivity of meeting and learning spaces. The
Solstice App enables users on any device to wirelessly share, control, and mark
up unlimited content on a Solstice-enabled display to drive more efficient,
engaging, and collaborative meetings.

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Common dislikes about Mersive Solstice app

- Not updated to support iOS14

- Does not connect to airplay

- App functionality is slow and outdated

Have a Problem with Mersive Solstice? Report Issue

Common Mersive Solstice Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mersive Solstice app on iOS and Android devices. Solve all Mersive Solstice app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mersive Solstice iPhone Issues and Solutions

Mersive Solstice iOS app crashes, not working, errors
Mersive Solstice iOS app network issues
Mersive Solstice on iOS has black/white screen

Mersive Solstice Android App Issues and Solutions

Mersive Solstice has errors/crashing/not working
Mersive Solstice server network connectivity issues
Mersive Solstice has black screen

Mersive Solstice iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mersive Solstice app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mersive Solstice app crashes or not working on Iphone (iOS):

Close and restart the Mersive Solstice app on iPhone
Update Mersive Solstice app to the Latest Version for iOS
Uninstall and reinstall Mersive Solstice iPhone app
Update your iPhone to the latest iOS version

Fix Mersive Solstice on iPhone unable to connect to server/internet connection issues::

To resolve Mersive Solstice network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mersive Solstice black/white screen (blank screen) on iPhone:

Follow the Mersive Solstice iOS app troubleshooting guide Here →

Mersive Solstice Android App Issues and Solutions

Fix Mersive Solstice not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mersive Solstice app issues:

Force Stop the Mersive Solstice App
1. On android, goto "Settings" » click Mersive Solstice app. » click "Force Stop".

Update Mersive Solstice to the latest version on PlayStore

Clear Mersive Solstice App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mersive Solstice app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mersive Solstice.

Fix Mersive Solstice unable to contact server/ Mersive Solstice internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mersive Solstice » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mersive Solstice » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mersive Solstice on android.

Solve Mersive Solstice black/white screens issue on Android:

Follow the Mersive Solstice android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mersive, developers of Mersive Solstice.

88.89% Contact Match

Developer: Mersive Inc

E-Mail: [email protected]

Website: Visit Mersive Solstice Website

About this app

The Solstice App enables users on any device to wirelessly share, control, and mark up unlimited content on a Solstice-enabled display to drive more efficient, engaging, and collaborative meetings. Mersive Solstice is a high-performance teamspace collaboration platform that improves the usability and productivity of meeting and learning spaces. Don’t have a Solstice-enabled display? Visit to learn more.