DTE Insight app not working? crashes or has problems?

DTE Insight Status


I have a problem with DTE Insight

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⚠️ Most reported problems ⚠️
Something else
50.0%

Connection
25.0%

Not working
16.7%

Crashes
8.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of DTE Insight Problems 🔥

- Hidden major changes in the v3.6 update

- Information that used to be provided is gone or moved off to an awkward location

- Usage data is displayed three times on the same page

- Text has shrunk and is nearly unreadable

- Budget numbers were scrambled and can’t be changed back

- App is now slower, less accurate, less stable, and missing information

- Always on values are innacurate

📋 6 Reported Issues:

C
Claudia 2025-02-08

Insight won’t pair

L
Linda 2024-01-27

Your app hasn’t worked for at least 3 or 4 days

R
Robert G Willis 2023-07-08

finally connected to meter but not getting any readings, it's 2 day behind with any info

L
Lynne Ittigson 2023-05-20

Unable to sign in. I deleteed the app and reloaded. Unpluge the power to the DTE Energey box. Turned it back on after 2 minutes. Normally It fixes the problem. I can not sin in on the browser either. Maybe your surver is down or you are doing maintenace. My DTE account is 9100 107 6463.

M
Margaret 2023-04-06

Ever since the first power outage in Macomb Township, my DTE insight has not been receiving or picking up data. I am connected to the Internet, but I am having no data recording. Please help

S
Sharon 2023-01-29

Hard to connect to internet hasn’t connect to energy bridge in over year. Will give me usages from day before but not while on use for today don’t want to wait a day for totals. Todays isn’t showing. Yesterday or previous days won’t show up until after 3 pm

Showing 1-6 of 6 reported issues:

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