DTE Insight app not working? crashes or has problems?

DTE Insight Status


I have a problem with DTE Insight

Are you having issues? Select the issue you are having below and provide feedback to DTE Insight.




⚠️ Most reported problems ⚠️

Something else
41.7%

Connection
25.0%

Not working
16.7%

Account
8.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of DTE Insight Problems 😠👌🔥

- Hidden major changes in the v3.6 update

- Information that used to be provided is gone or moved off to an awkward location

- Usage data is displayed three times on the same page

- Text has shrunk and is nearly unreadable

- Budget numbers were scrambled and can’t be changed back

- App is now slower, less accurate, less stable, and missing information

- Always on values are innacurate

  5 Reported Issues: 😵🆘🛟🚨📢

Linda
2024-01-27

Your app hasn’t worked for at least 3 or 4 days

Robert G Willis
2023-07-08

finally connected to meter but not getting any readings, it's 2 day behind with any info

Lynne Ittigson
2023-05-20

Unable to sign in. I deleteed the app and reloaded. Unpluge the power to the DTE Energey box. Turned it back on after 2 minutes. Normally It fixes the problem. I can not sin in on the browser either. Maybe your surver is down or you are doing maintenace. My DTE account is 9100 107 6463.

Margaret
2023-04-06

Ever since the first power outage in Macomb Township, my DTE insight has not been receiving or picking up data. I am connected to the Internet, but I am having no data recording. Please help

Sharon
2023-01-29

Hard to connect to internet hasn’t connect to energy bridge in over year. Will give me usages from day before but not while on use for today don’t want to wait a day for totals. Todays isn’t showing. Yesterday or previous days won’t show up until after 3 pm

Showing 1-5 of 5

Have a Problem with DTE Insight? Report Issue




Common DTE Insight Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DTE Energy Company, developers of DTE Insight.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit DTE Insight Website

Privacy Policy: https://www.dteenergy.com/us/en/quicklinks/online-privacy-policy.html

Developer: DTE Energy Corporate Services, LLC


54.55% Contact Match

Developer: DTE Energy Corporate Services, LLC

E-Mail: [email protected]

Website: 🌍 Visit DTE Energy Website



About this app

Enhance your experience and take advantage of all new features when you pair the DTE Insight app with the Energy Bridge.  When connected to the Energy Bridge, the DTE Insight app delivers real-time energy data.  The DTE Insight app helps you understand, manage and control the energy that powers your home, and your life.  Some features require connected smart devices and an Energy Bridge.  DTE Insight shows you exactly how much energy you are using and gives you the tools to take control.  Upgrade to the Premium experience and get the Energy Bridge FREE for 6 months.  Use less energy and save more money with DTE Insight. Is your furnace working?  DTE Insight gives you a single, secure place to efficiently manage your home’s smart devices.  How much energy does your home use each day? What does it cost?  How much does it cost when the kids play video games all night?  Can your porch light turn on automatically at dusk?  Did you shut off the curling iron?  Create a home that works for you.  Can you change your thermostat at home to save when you are away?  Make your home smarter and more efficient now.  Need help after downloading DTEInsight ?