DTE Insight Reviews

DTE Insight Reviews

Published by on 2021-06-28

An All-New Smart Experience - Create a home that works for you. The DTE Insight
app helps you understand, manage and control the energy that powers your home,
and your life. Make your home smarter and more efficient now. The More You See,
the More You Save - How much energy does your ho...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

DTE Insight Reviews

  • By

    Getting better

    I enjoyed the old app and recommended it to friends. I cannot do that any longer. It doesn’t give me the information I got before. I was able to compare year to year, month to month and can no longer do that. Unless they can change it back or make this new platform better, I will be canceling after the six-month trial. Update on July 27,2018 - Developers have made changes and the month over month feature now is back. They did say the historical comparison data will be reinstated with new features to come. They listened to everyone that had concerns and I do think they are trying to make things better. Good job DTE and thank you for listening.

  • By

    Lots of potential but poorly executed

    This app has lots of potential an some great features, like budget setting, scanning of device usage, etc That being said, a typical DTE production - good ideas poorly executed. I’ve been using this app since 2015 and it continues to crash, not update consumption consistently. Furthermore, its incessant updates for branding, look, etc are nice - but how about better consistency of meter consumption, not crashing randomly for no reason, opening and crashing immediately (newest issue that regularly occurs). I understand it all interfaces with infrastructure behind the scenes, so figure out what’s the issue and fix it. I’m sure typical of DTE, internal management and “leadership” is running around blaming everyone / technology and developers are trying to fix with little to no time or budget...

  • By

    Big fan

    It’s cool that DTE offers an app that helps lower my bill! The fact that it actually has good ux/ui is even better. Now I know what to expect on my bill since I can track how much my energy usage is costing me-it’s super helpful to turn appliances on and off and immediately see my usage go up and down. I wish they would bring bill pay back though. I used to use that all the time.

  • By


    What use to be useful and FREE, is no longer. If you want to see your energy usage for the day prior, it use to display it by noon the next day. Now if you want to see it the next day, it’ll cost you $1.99 a month. They now give some lame reason on why it will take 36hrs to display the chart for the day prior on the free version. But what it comes down it, is greed. I pay you enough DTE! Update, now this app is laughable. It’s Sunday and the last day it shows electrical usage data for is Thursday. As for gas, the last update of usage data shown is LAST Sunday. 7 days with no reading. So much for the smart meter upgrades. DTE might as well left the old ones in place.

  • By

    Missing Features

    I have been using the Insight App since almost the inception. One feature that disappeared with the upgraded platform is the ability to zoom in and view power consumption on the wheel. Without the ability to zoom in it is nearly impossible to see how long appliances are operating (mostly furnace) and to help diagnose problems. My furnace is almost 20 years old and I know the power consumption pattern and when it changes I know to investigate. Please bring back the zoom function!!!

  • By

    Showing Improvement...

    I’m raising my original review from one star to three now. But it would have been nice if the new app had more features to begin with especially since you would begin to charge $.99 a month for the bridge after six months. When it is advertised that a new app is an improvement it would be nice to show the improvements to begin with and not in stages. I would hold my final judgement until after I have had the bridge for 6 months.

  • By

    Stop responding but it's working now

    Worked nicely till today...it just keeps crashing. Not sure if it’s an update bug. The app was really helpful but now I can’t even open it. Hope they fix the issue soon Edit: The update fixed the issue and now it's working fine.

  • By


    This app would be better if it would tell you what an estimate of your current upcoming energy usage is and an estimate of your bill would be. It does let you know the previous month energy usage is but not the future (current upcoming month) . Thank you for your response. I have found it.

  • By

    Keeps dropping premium service

    I really like viewing my current energy use but my account keeps dropping back to basic service. DTE sent out a technician with a new bridge when I lost my connection with a previous bridge. This time it worked 5 days and then again my account went back from premium to basic and I lost connection to the bridge. I tried to reconnect and it said the bridge was assigned to another account.

  • By

    DTE Dreaming The Expense is worth it?

    Our family has been a loyal participant in DTE's energy conservation programs going back to the Department of Energy (DOE) "SmartCurrents" smart monitoring pilot with DTE & GE back in 2013. It hasn't always been pain-free. (That disaster GE "smart" thermostat, for example.) We thought DTE's goal was to provide the tools to its customers to conserve energy, thereby assisting DTE managing demand and eliminating the need to build additional power plants... and make grid alternative energy more possible. Unfortunately the first gen smart meter energy bridge was horribly unreliable and now the second gen also appears to be less than reliable. And DTE expects its customers to *pay DTE* (the monthly charge) for helping it manage power demand?!? And to pay for unreliable technology?!? DTE tries the patience of its loyal partner-customers.

  • By

    Energy usage in real time!

    This app makes is super easy to visualize the energy that I’m using at home and lets me keep track of my house while I’m away. A lot of other cool energy saving features as well

  • By

    Way to treat your testers poorly

    The original energy bridge users can no longer use their old bridge to see real time data. Now they want 99¢ per month for a bridge worth $25(based on the lost equipment fee). The report by Navigant showed an average savings of 3% for those using the bridge. No really worth the money or hassle of setting it up and being responsible for the equipment. Overall, the app is useless without real time data.

  • By

    Just updated and crashes.

    Just updated and app crashes instantly. IOS 12.3.1. **Updated 8/7/19**. App is fixed and I received an email from the developer telling me so. App usually works great.

  • By

    Good App

    The minor release seems to have fixed the crashing issue. Thank you! I enjoy being able to monitor usage in real time and get detailed information on when we’re using energy.

  • By

    Charging more delivering much less

    This should tell you everything you need to know. Feedback from an energy app needs to be real time or we can always guess what happened. This app use to provide real time energy use an when they downgraded (they call it an upgrade) that critical feature disappeared. Other features have very limited value compared to real time feedback.

A better way to Contact apps

You can now contact DTE Insight customer service directly
via Email using our new site - AppContacter.com

Contact DTE Insight directly

Is DTE Insight Safe?

Yes. DTE Insight is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 92 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.4/5 . Justuseapp Safety Score for DTE Insight Is 38.7/100.

Is DTE Insight Legit?

Yes. DTE Insight is legit, but not 100% legit to us. This conclusion was arrived at by running over 92 DTE Insight User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for DTE Insight Is 38.7/100.

Is DTE Insight not working?

DTE Insight works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with DTE Insight? Report Issue

Leave a comment:

Why should I report an Issue with DTE Insight?

  1. Pulling issues faced by users like you is a good way to draw attention of DTE Insight to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a DTE Insight customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DTE Insight.

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