Contact DTE Insight Support

Hidden in the v3.6 update (“minor bug fixes”) is a major change to the look and layout. Information that used to be provided is gone or moved off to an awkward location, usage data is displayed three times on the same page, text has shrunk and is nearly unreadable now, budget numbers were scrambled and can’t be changed back. Please, don’t fall for that “gotta release an update” nonsense. It was fine. It worked. It was clean. This is an aggravating mess now. The likelihood that I’ll use the app going forward just collapsed. Please roll back this sneaky trashing of the interface. It was a very very bad idea.

I was forced to update to 3.7. The app is now slower, less accurate, less stable, and missing information. Always on values are innacurate. At no point in a selected day does mine show less than 80w. But use the always on button, then scroll, and it will claim 67w was my lowest. It always used to show the actual lowest value for each day. Crashes back to Home Screen periodically. Doesn’t cache days properly (may have to load more than once per session.) Loads much more slowly than previous version. Shows “Missing total” for yesterday and today despite having all minute by minute data. The app can’t even add anymore.

There was absolutely no need to change the previous layout. I now have less of an understanding of my daily energy usage because the 24 wheel display data completely differently. This also used to update at noon for the previous day very reliably but I’m currently 2 days behind.