Contact DTE Insight Support
Company Name: DTE Energy Company
About: An All-New Smart Experience -
Create a home that works for you. The DTE Insight
app helps you understand, manage and control the energy that powers your home,
and your life.
DTE Insight Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with DTE Insight. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact DTE Insight. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email ✔✔
E-Mail: dte_insight@dteenergy.com
Website: 🌍 Visit DTE Insight Website
Privacy Policy: https://www.dteenergy.com/us/en/quicklinks/online-privacy-policy.html
Developer: DTE Energy Corporate Services, LLC
54.55% Contact Match
Developer: DTE Energy Corporate Services, LLC
E-Mail: Digital_Assist@dteenergy.com
Website: 🌍 Visit DTE Energy Website
Read 3 Customer Service Reviews 😭😔💔
UI update trashed this good app
by TADexter
Hidden in the v3.6 update (“minor bug fixes”) is a major change to the look and layout. Information that used to be provided is gone or moved off to an awkward location, usage data is displayed three times on the same page, text has shrunk and is nearly unreadable now, budget numbers were scrambled and can’t be changed back. Please, don’t fall for that “gotta release an update” nonsense. It was fine. It worked. It was clean. This is an aggravating mess now. The likelihood that I’ll use the app going forward just collapsed. Please roll back this sneaky trashing of the interface. It was a very very bad idea.
3.7 is a downgrade
by NickTech.com
I was forced to update to 3.7. The app is now slower, less accurate, less stable, and missing information.
Always on values are innacurate. At no point in a selected day does mine show less than 80w. But use the always on button, then scroll, and it will claim 67w was my lowest. It always used to show the actual lowest value for each day.
Crashes back to Home Screen periodically.
Doesn’t cache days properly (may have to load more than once per session.) Loads much more slowly than previous version.
Shows “Missing total” for yesterday and today despite having all minute by minute data. The app can’t even add anymore.
The new interface is trash
by JCH2629
There was absolutely no need to change the previous layout. I now have less of an understanding of my daily energy usage because the 24 wheel display data completely differently. This also used to update at noon for the previous day very reliably but I’m currently 2 days behind.
Have a Problem with DTE Insight? Report Issue
Why should I report an Issue with DTE Insight?
- Pulling issues faced by users like you is a good way to draw attention of DTE Insight to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a DTE Insight customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DTE Insight.
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