Contact FamilySearch Get Involved

Contact FamilySearch Get Involved Support


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About: Historical records—like immigration papers and birth certificates—can help
people learn interesting and valuable insights about their family. Problem
is, many of those insights are locked away in documents that are not easily
searchable.


 
  2024-02-07

FamilySearch Get Involved Customer Service 👿🤬😡😠💢😤

FamilySearch Get Involved Contact Information

Listed below are our top recommendations on how to get in contact with FamilySearch Get Involved. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact FamilySearch Get Involved. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of FamilySearch International








Read 3 Customer Service Reviews 😭😔💔

4.4 out of 5

Good, could be better.

2022-04-27

by JosephBoy

I love the initiative and like the opportunity to pay it forward by being part of the movement to index all documents and pave the path for other the same way that others did before me.

The app it’s user friendly. You won’t have any trouble using it. I suggest you do.

I don’t understand why you can only review names on the app, and only able to index on the webpage. It would be convenient to also have the opportunity to index on the road.

I’ve been reviewing names for some time and am able to see the stats on the webpage, but won’t sync on the app. It always shows empty, on cero (0).

Also, when reviewing names, it often asks me to review the same name several times as if it were a different section or the next name on the list although is the same one on the page.

Please fix!

Highlights

2022-05-04

by Faith, Hope, Charity

Thank you so much for this app! I like how you can type names from a phone. I just wish you can make your own highlights if needed because sometimes the computer misses parts of a name or mistakes a word for a name.

Impressive tech, uncertain UI

2022-05-11

by TryggBunion

I was skeptical that technology could actually read 19th-century cursive, but was pleasantly surprised. I’ve run through at least 100 names so far just to get an idea of how well it worked, and so far so good. Two issues to raise, though: 1. When I edit a name, there’s no way to ensure that my edits are saved. No button, no “save” indicator of any kind. I made some significant edits, but did they take? Let your users know what’s going on, please. 2. I wish there were a way I could flag the name of the parish priest; his name shows up on every page and doesn’t need to, and that’s a lot of extra temple work. I’ll keep using this and adjust my rating accordingly.


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Why should I report an Issue with FamilySearch Get Involved?

  1. Pulling issues faced by users like you is a good way to draw attention of FamilySearch Get Involved to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a FamilySearch Get Involved customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FamilySearch Get Involved.


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