My Emma app not working? crashes or has problems?

My Emma Status

Last Updated on 2019-10-16 by Crazy Labs

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

66.7%

Not working

33.3%

problems reported in the last 24 hours

24 hour clock ⏰

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Common My Emma Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot My Emma app on iOS and Android devices. Solve all My Emma app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

My Emma iPhone Issues and Solutions

My Emma iOS app crashes, not working, errors
My Emma iOS app network issues
My Emma on iOS has black/white screen

My Emma Android App Issues and Solutions

My Emma has errors/crashing/not working
My Emma server network connectivity issues
My Emma has black screen

My Emma iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever My Emma app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix My Emma app crashes or not working on Iphone (iOS):

Close and restart the My Emma app on iPhone
Update My Emma app to the Latest Version for iOS
Uninstall and reinstall My Emma iPhone app
Update your iPhone to the latest iOS version

Fix My Emma on iPhone unable to connect to server/internet connection issues::

To resolve My Emma network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix My Emma black/white screen (blank screen) on iPhone:

Follow the My Emma iOS app troubleshooting guide Here →

My Emma Android App Issues and Solutions

Fix My Emma not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent My Emma app issues:

Force Stop the My Emma App
1. On android, goto "Settings" » click My Emma app. » click "Force Stop".

Update My Emma to the latest version on PlayStore

Clear My Emma App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "My Emma app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch My Emma.

Fix My Emma unable to contact server/ My Emma internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click My Emma » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got My Emma » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch My Emma on android.

Solve My Emma black/white screens issue on Android:

Follow the My Emma android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Crazy Labs, developers of My Emma.

About this app

Take care of her and watch her grow up into a beautiful girl! Do you have what it takes to adopt your very own baby? Meet Emma! Feed, bathe, dress her up & more! Are YOU ready to be a parent? How will YOU take care of Emma?