Two Dots app not working? crashes or has problems?

Two Dots Status


I have a problem with Two Dots

Are you having issues? Select the issue you are having below and provide feedback to Two Dots.



⚠️ Most reported problems ⚠️
Something else
37.5%

Not working
29.2%

Crashes
23.6%

Login
8.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Two Dots Problems 🔥

- Too many levels depend on getting lucky.

- Some levels are designed to be impossible to pass without playing dozens of times.

- Introduces new features that can be distracting from the main game.

- Maps require finding a set number of certain defined objects.

📋 27 Reported Issues:

D
Daniela González 2024-01-08

Completed level but app won’t move on to next level. Even if I close the app it restarts with my last move and finishes the automatic app moves at end, gives me genius message - then freezes again. I’ve updated app. I’ve restarted phone.

J
Jennifer Rovetch 2023-10-11

Dots comes up but black dots square keeps going and game doesn’t start.

S
Simona Wilson 2023-07-15

Completed level but app won’t move on to next level. Even if I close the app it restarts with my last move and finishes the automatic app moves at end, gives me genius message - then freezes again. I’ve updated app. I’ve restarted phone.

L
Lisa 2023-07-07

Cleared the level but the game has frozen and will not move to next level. Keeps replaying the finish. I’ve closed and reopened but problem continues.

K
KC 2023-05-01

Deleted the app then reinstalled it but when I try to open it gets stuck loading and won’t even get Romain screen.

S
Suzanne Romain 2023-01-10

No updates in quite awhile

H
Heather Merrigan 2022-12-28

After clearing a screen, the app closes and about 90% of the time I reopen the app and don’t get credited for clearing the board. Occasionally the cleared board will appear but it usually doesn’t. My phone is updated with the latest version.

T
Toni 2022-12-28

For the last couple of days, I'm stuck on level 2248. Even though I've completed this level and the following levels several time, once I close the app and open it again, I always come back to the same level. Is kinda frustating. Cheers.

K
Ken 2022-12-16

I win a level but nearly half the time am not credited with the score…??

L
Lizzie 2022-11-18

Only half screen shows in events tab

G
Gayle Hennessy 2022-11-17

Only half screen shows in event tab

M
Marissa 2022-11-16

Only 1/2 screen showing in events. The rest is blank.

J
Jacqueline 2022-11-12

Was on the katest scavenger hunt and the game will not let me pay with coins to go to next level. Went bavk to regular games. I didn't meet the challenges and need to pay the 9 coins or so to get additional moves. No matter how many times I click on the tab nothing happens. If I close out I lose my game streaks. So am stuck trying to figure out why after months of playing has this issue started.

M
Monya Nickerson 2022-11-11

I’m not able to access the scavenger hunt anymore. Do you have to pay now to play?

S
Steven Richman 2022-09-18

After adds not allowing rewards any ideas.

L
Lee 2022-09-15

Game freezes when I open it. Also crashes. Have rebooted computer and checked internet connection. Been going on for 5 days now.

P
Patty 2022-09-13

Game freezes after 1 or 2 moves; using iPhone 12 Max Pro which is up to date. Has been happening for about 3 days now.

R
Rebecca 2022-09-10

Game was freezing. Restarted iPhone - now won’t open, just freezes on opening

B
Brett Bullock 2022-09-10

The game freezes as soon as it opens

S
Sara 2022-07-21

App works fine on iPad but frozen on iPhone. If I delete app will I lose all my progress?

M
Marla 2022-07-10

After playing several times in a row, Two Dots freezes mid move. When trying to make the next move, I have to wait for it to unfreeze.

F
Fang Fang 2022-06-29

Clicking on whatever icon( such like setting, mini games, start ) doesn’t happen anything. Remains always on the home page.

E
Erin 2022-06-19

Had 3dots on the bottom of screen with a blank or picture home page now 2 dots things just don’t seem quite right ugh

J
Johan 2022-06-18

Why don't I get scavanger hunt anymore since one year..??

K
Kc 2022-06-11

Music is not playing and I would love for it to work which makes me very calm. Probably my favorite part of the day. Thank you for your help in advance.

S
Sajini Markreiter 2022-03-30

Two dots keep crashing and when I open the app again the Map goes back to level 1. How do I get the map to get back to where I am playing instead of having to scroll up as it’s time consuming to get back to where the game was left off? Also how do I stop it from crashing especially once I have finished a game and me passing that level is not recorded, that I have to replay the same level again.

S
Sandy 2022-03-26

Been a huge fan of Two Dots for many years. This most recent Scavenger Hunt has been the best so far. The layout is so much easier to navigate. Thanks!

Showing 1-27 of 27 reported issues:

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Contact e-Mail: td-help@weplaydots.com


Verified email ✔✔

E-Mail: td-help@weplaydots.com

Website: 🌍 Visit Two Dots Website

Privacy Policy: https://www.dots.co/privacy/

Developer: PlayDots




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