Are you having issues? Select the issue you are having below and provide feedback to Two Dots.
- Too many levels depend on getting lucky.
- Some levels are designed to be impossible to pass without playing dozens of times.
- Introduces new features that can be distracting from the main game.
- Maps require finding a set number of certain defined objects.
Completed level but app won’t move on to next level. Even if I close the app it restarts with my last move and finishes the automatic app moves at end, gives me genius message - then freezes again. I’ve updated app. I’ve restarted phone.
Dots comes up but black dots square keeps going and game doesn’t start.
Completed level but app won’t move on to next level. Even if I close the app it restarts with my last move and finishes the automatic app moves at end, gives me genius message - then freezes again. I’ve updated app. I’ve restarted phone.
Cleared the level but the game has frozen and will not move to next level. Keeps replaying the finish. I’ve closed and reopened but problem continues.
Deleted the app then reinstalled it but when I try to open it gets stuck loading and won’t even get Romain screen.
No updates in quite awhile
After clearing a screen, the app closes and about 90% of the time I reopen the app and don’t get credited for clearing the board. Occasionally the cleared board will appear but it usually doesn’t. My phone is updated with the latest version.
For the last couple of days, I'm stuck on level 2248. Even though I've completed this level and the following levels several time, once I close the app and open it again, I always come back to the same level. Is kinda frustating. Cheers.
I win a level but nearly half the time am not credited with the score…??
Only half screen shows in events tab
Only half screen shows in event tab
Only 1/2 screen showing in events. The rest is blank.
Was on the katest scavenger hunt and the game will not let me pay with coins to go to next level. Went bavk to regular games. I didn't meet the challenges and need to pay the 9 coins or so to get additional moves. No matter how many times I click on the tab nothing happens. If I close out I lose my game streaks. So am stuck trying to figure out why after months of playing has this issue started.
I’m not able to access the scavenger hunt anymore. Do you have to pay now to play?
After adds not allowing rewards any ideas.
Game freezes when I open it. Also crashes. Have rebooted computer and checked internet connection. Been going on for 5 days now.
Game freezes after 1 or 2 moves; using iPhone 12 Max Pro which is up to date. Has been happening for about 3 days now.
Game was freezing. Restarted iPhone - now won’t open, just freezes on opening
The game freezes as soon as it opens
App works fine on iPad but frozen on iPhone. If I delete app will I lose all my progress?
After playing several times in a row, Two Dots freezes mid move. When trying to make the next move, I have to wait for it to unfreeze.
Clicking on whatever icon( such like setting, mini games, start ) doesn’t happen anything. Remains always on the home page.
Had 3dots on the bottom of screen with a blank or picture home page now 2 dots things just don’t seem quite right ugh
Why don't I get scavanger hunt anymore since one year..??
Music is not playing and I would love for it to work which makes me very calm. Probably my favorite part of the day. Thank you for your help in advance.
Two dots keep crashing and when I open the app again the Map goes back to level 1. How do I get the map to get back to where I am playing instead of having to scroll up as it’s time consuming to get back to where the game was left off? Also how do I stop it from crashing especially once I have finished a game and me passing that level is not recorded, that I have to replay the same level again.
Been a huge fan of Two Dots for many years. This most recent Scavenger Hunt has been the best so far. The layout is so much easier to navigate. Thanks!
Complete guide to troubleshoot Two Dots app on iOS and Android devices. Solve all Two Dots app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Playdots, Inc., developers of Two Dots.
Contact e-Mail: td-help@weplaydots.com
E-Mail: td-help@weplaydots.com
Website: 🌍 Visit Two Dots Website
Privacy Policy: https://www.dots.co/privacy/
Developer: PlayDots
50% Contact Match
Developer: Translimit, Inc
E-Mail: braindots.support@translimit.co.jp
Website: 🌍 Visit Brain Dots Website
Join two brave dots as they progress through beautiful worlds spanning the arctic tundra, fiery jungles, and into outer space in the #1 hit game in over 100 countries. Be prepared to drop the pesky anchors, clash with monster dots, blast away comets, and crush the gems across hundreds of challenging levels! Two Dots is completely free to play, but you can also purchase some items within the game for real money. More levels are on their way, and if you’re ever in a jam, there’s always a power up to help! • CHALLENGE your friends on Facebook and see how you match up! Having any problems? Any suggestions? Connect matching dots and solve fun puzzles! Play Free! You can reach us at support at td-help@weplaydots. PLEASE NOTE! We would love to hear from you! Just disable in app purchases on your device if you don't want to use this feature.